Alejandra Quintero
@alejandraquintero1
Product Manager and AI governance leader scaling products from zero.
What I'm looking for
I’m a Trained social scientist and Product Manager with 15+ years building products under ambiguity—without playbooks, with limited resources, and consistently delivering from zero. I bring a rare mix of rigorous qualitative research, behavioral data analysis, and full PM lifecycle ownership from discovery and roadmap trade-offs to AI governance and upward stakeholder management to C-level and government.
I’ve scaled products to meaningful outcomes: I scaled Furbo to #1 pet camera on Amazon across Iberoamérica (1M+ users) and built Venezuela's first opposition government digital unit in 4 months. Across content and UX, I lead problem definition grounded in user feedback, behavioral data, and beta signals—so roadmap decisions start with validated needs.
I’m especially known for AI and content governance at scale: I designed a Human-AI Task Taxonomy, automation boundaries, and human-in-the-loop QA protocol—maintaining zero content quality incidents over 7 years. I also own localization and alert QA systems, transforming workflows to scale without headcount growth, and I align cross-functional teams across time zones and disciplines to deliver reliable launches.
Experience
Work history, roles, and key accomplishments
Product & Growth Strategy Consultant
Independent
Jan 2025 - Present (1 year 5 months)
Owned full product strategy engagements for B2B and B2C teams, designing inbound lead-generation systems (asset architecture, LinkedIn messaging, and segmented landing journeys). Delivered UX/UI audits and audience-based market entry planning, and broke a subscription revenue plateau by diagnosing churn with behavioral funnel analysis and redesigning conversion flows.
Senior Product & Content Strategist
Tomofun
Feb 2017 - Dec 2024 (7 years 10 months)
Built and scaled an AI and UX content system from scratch for Iberoamerica, reaching 1M+ Spanish-speaking users and helping Furbo rank #1 on Amazon for 7 consecutive years. Led discovery-to-launch for content and UX features across 5 hardware generations, and implemented AI content governance and QA frameworks that maintained zero content quality incidents at scale.
Founder, ALMA Consultancy
ALMA
Jan 2016 - Feb 2017 (1 year 1 month)
Founded a boutique consultancy applying applied research and systems thinking to complex product and communication challenges. Defined strategy frameworks for clients across media, tech, and consumer sectors.
SEO & Content Strategy Lead
Bitterstrawberry
Jan 2015 - Jan 2017 (2 years)
Built and executed bilingual (EN/ES) SEO and content strategy to support European market entry. Created a competitive intelligence system to guide content prioritization and drive organic growth.
UX & Creative Project Manager
Nerds Agency
Dec 2012 - Dec 2015 (3 years)
Led UX research, strategy, and interface design for digital products, including e-commerce platforms and news portals. Managed cross-functional teams up to 5 and delivered award-winning work, including the El Chigüire Bipolar redesign recognized with the Václav Havel Prize.
Head of Digital Communications
Gobernación del Estado Táchira
Sep 2009 - Dec 2012 (3 years 3 months)
Built a government digital unit from zero in 4 months, establishing team structure and operational workflows and hiring multidisciplinary staff. Owned crisis communication in a high-risk political environment, achieving a citizen response SLA under 1 hour with no precedent or playbook.
Research Assistant (Law)
Fordham University School of Law
Jun 2008 - Sep 2008 (3 months)
Supported legal research for a doctoral candidate by applying research methodologies to legal studies. Compiled and synthesized academic sources and jurisprudence for postgraduate publications.
Radio Producer & Ad Sales
Unión Radio Circuit
Jan 2003 - Jan 2007 (4 years)
Designed and produced four consecutive radio shows, improving performance by optimizing for audience engagement and advertising revenue. Managed full production cycles by tying per-show engagement to product-market-fit signals and using advertising growth as business validation.
Education
Degrees, certifications, and relevant coursework
Universidad de Buenos Aires (UBA)
Master's in Social Sciences Research, Social Sciences Research
2008 - 2009
Completed a Master's in Social Sciences Research at Universidad de Buenos Aires (UBA).
Zoni Language Center
TOEFL IBT, English Proficiency
2008 - 2009
Grade: Score: 100
Completed English language study and achieved a TOEFL IBT score of 100.
Universidad Central de Venezuela
Bachelor's in Social Communication, Social Communication
Completed a Bachelor's degree in Social Communication at Universidad Central de Venezuela.
Availability
Location
Authorized to work in
Portfolio
alejandra-quintero.github.ioSkills
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