Aleah Hazell
@aleahhazell
Certified Salesforce Administrator driving CRM efficiency, data accuracy, and user adoption.
United StatesWhat I'm looking for
I am a Certified Salesforce Administrator with hands-on experience optimizing CRM systems, resolving complex support issues, and improving operational workflows across large organizations.
At Gusto and Global Medical Response I configured Salesforce, built automations with Flows and Process Builder, and partnered with IT/HRIS to implement system updates—reducing case resolution times, payroll errors, and recurring issues while increasing user adoption.
I deliver end-user training, generate compliance and performance dashboards, and lead cross-functional data cleanup and process improvement initiatives to strengthen reporting accuracy and platform functionality.
Experience
Work history, roles, and key accomplishments
Wage Administration Analyst
Global Medical Response
Apr 2025 - Present (6 months)
Ensured data accuracy across Workday and Kronos for 1,000+ employees, reducing payroll errors by 15% and discrepancies by 20% through audits and cross-functional workflow improvements.
GUConfigured Salesforce objects, built Flows and Process Builder automations to improve case handling efficiency by 25% and cut resolution time from 2 days to under 1, while training 40+ users and reducing tickets by 30%.
Customer & System Support
Deckers Brand
Mar 2020 - Jul 2022 (2 years 4 months)
Resolved 100+ weekly customer issues in Salesforce, supported order and supply chain workflows, and contributed to testing, onboarding, and data cleanup projects that improved productivity and reporting accuracy by ~20%.
Education
Degrees, certifications, and relevant coursework
FUFlorida Agricultural and Mechanical University
Bachelor of Science
Completed a Bachelor of Science at Florida Agricultural and Mechanical University, focusing on foundational scientific and professional skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Aleah?
You can contact Aleah and 90k+ other talented remote workers on Himalayas.
Message AleahFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
