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Alberto Perez

@albertoperez

Systems engineer at MIDSA and Malla Cid S.A. de C.V., optimizing technology and engineering processes with IT support certifications from Google and Microsoft.

Mexico

Message

What I'm looking for

I’m seeking opportunities in IT support, systems administration, and IT operations, including remote roles.

At MIDSA, I worked as an Ingeniero de sistemas, contributing to technology and engineering process implementation and optimization.

Before that, I worked as an Ingerniero en Sistemas at Malla Cid S.A. de C.V., where I worked in systems and engineering process management, supporting efficiency and alignment with organizational objectives.

My background includes IT technical support, remote support, service management, and troubleshooting across Windows and Linux systems.

I hold Google certifications in IT support and cybersecurity, as well as Microsoft's systems administration career fundamentals certification. I studied Computer Systems Engineering at Centro de Estudios Universitarios Monterrey.

Experience

Work history, roles, and key accomplishments

Current

IT Manager

Current

Termo Puertas Ajustables

Oct 2023 - Present (3 years)

Administer Active Directory, Group Policy, and Azure services. Provide support for SAP Business One and ASPEL applications, manage data backups, and maintain network infrastructure.

Active Directory Group Policy Azure SAP Business One Aspel SQL Network Infrastructure Switche Wireless Access Points Firewalls

Systems Engineer

Midsa

Nov 2021 - Oct 2022 (11 months)

Installed and supported Windows and Linux operating systems, administered Active Directory and Group Policy, configured ASPEL applications, and managed software installations and email accounts.

Windows Linux Active Directory Group Policy Domain Controllers Aspel Software Installation Email Configuration

Ingeniero de sistemas

MIDSA

Aug 2021 - Oct 2022 (1 year 2 months)

Worked as Ingeniero de sistemas at MIDSA.

IT Manager

Malla Cid S.A. de C.V.

May 2011 - Jul 2021 (10 years 2 months)

Administered Active Directory, Group Policy, and domain controllers, supported ASPEL and SAP BusinessObjects, managed Symantec Antivirus, configured GPS tracking and CCTV, developed web applications with PHP, and administered AWS services.

Active Directory Group Policy Domain Controllers Aspel SAP Business Objects Symantec Antivirus GPS Tracking CCTV PHP SQL MySQL Firebird EC2 S3 Virtual Machines IP Telephony Analog Telephony

Ingerniero en Sistemas

Malla Cid S.A. de C.V.

May 2011 - Jul 2021 (10 years 2 months)

Worked as Ingerniero en Sistemas at Malla Cid S.A. de C.V..

IT Support Technician

Asae

Jul 2010 - Apr 2011 (9 months)

Installed Windows operating systems, installed and updated software, configured email accounts, and configured telephone extensions.

Windows Software Installation Email Configuration Telephone System

IT Support Technician

QUALFON S.A. de C.V.

Aug 2008 - Apr 2010 (1 year 8 months)

Installed Windows operating systems, installed and tested network nodes, assigned switch ports to VLANs, configured IP addresses, and connected computers to domains and workgroups.

Windows Node VLAN IP Addresses Domain Configuration Workgroups

Independent IT Support Specialist

Independent Projects / General Public

Nov 2022 - Present (3 years 11 months)

Installed and supported Windows and Linux operating systems, administered Active Directory and Group Policy, configured ASPEL applications, and performed database queries and backups.