At Global Strategic Careers, I provide operational and data-processing support across Risk, Funding, Compliance, and Chargeback teams within a financial services account.
I review trader payout requests, check account and platform records, and prepare tickets for downstream teams. I also verify customer and payment details before requests are forwarded for processing.
In Compliance Operations, I review identification documents and account records, check for chargeback activity, and hold or deny requests when established requirements aren't met.
I assist with Chargeback Part 1 and Part 2 by cross-checking customer and account information and recording cases in internal tracking spreadsheets. I handle sensitive information using established procedures and maintain accurate records across teams.
