Open to opportunities

alayna steffen

@alaynasteffen

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Dedicated professional with strong skills in financial management and administration.

United States

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What I'm looking for

I am looking for a role that offers growth opportunities, a supportive team environment, and the chance to utilize my financial management and administrative skills.

I am a dedicated and hardworking professional with a strong aptitude for learning quickly and adapting to new challenges. My extensive hands-on knowledge of QuickBooks, Microsoft Office, and Excel has equipped me with the skills necessary to manage financial data and streamline processes effectively. I am committed to delivering high-quality results in fast-paced environments, ensuring accuracy and efficiency in all my tasks.

Currently, I serve as an Office Administrator at Brent Industries LLC, where I handle various responsibilities, including managing invoices, payments, and bank reconciliations. My previous experience as a Personal Assistant and in customer service roles has honed my organizational and communication skills, allowing me to excel in supporting business operations. I thrive on challenges and am always eager to learn and grow in my professional journey.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Brent Industries LLC

Apr 2024 - Present (1 year 3 months)

Managed accounts payable and receivable, reconciled bank accounts, and handled daily bank transfers. Utilized QuickBooks and Microsoft Office Suite for invoicing, payments, refunds, and expense entry.

Quickbooks Microsoft Office Suite Accounts Payable Accounts Receivable Bank Reconciliation Data Entry Invoicing Expense Management Customer Service

Team Member

Tim Hortons

Apr 2023 - Mar 2024 (11 months)

Managed customer orders, upselling items, and preparing food and beverages. Maintained high standards of customer service in a fast-paced environment.

Customer Service Order Taking Upselling Food Preparation Teamwork Communication Fast Paced Environment Restaurant Operations

Personal Assistant

Early Sunrise Realty

May 2022 - Sep 2023 (1 year 4 months)

Assisted with pricing houses, conducted BPOs, and reached out to potential clients. Managed customer data, scheduled appointments, and created advertisements.

Real Estate Data Entry Scheduling Cold Calling Advertising Customer Relationship Management Market Analysis Communication Administrative Support

Waitress

Destination Bar and Grill

Jun 2022 - Mar 2023 (9 months)

Managed a high volume of customers, took and memorized orders, and prepped lunch and dinner. Provided excellent customer service in a dynamic restaurant setting.

Customer Service Order Taking Food Preparation Serving Teamwork Communication Restaurant Operations

Counter Staff/Cashier

Brightlys

May 2020 - Jul 2021 (1 year 2 months)

Operated the register, managed inventory, and restocked merchandise. Handled customer inquiries and maintained an organized retail environment.

Cashiering Inventory Management Stocking Customer Service Retail Operations Merchandising Communication

Education

Degrees, certifications, and relevant coursework

Genesee Community College

Associate's degree, Business Administration

Currently pursuing an Associate's degree in Business Administration. This program focuses on developing core business skills and understanding administrative processes.