Open to opportunities

Melanie Ribeiro

@melanieribeiro

Message

Dedicated professional with strong analytical and customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values dedication and offers growth opportunities.

I am a young and dedicated professional with a Bachelor’s Degree in Sociology from UMass Dartmouth. My journey has been marked by a solid work history that showcases my loyalty, reliability, and commitment to excellence. I thrive in environments that challenge me to learn and grow, and I bring enthusiasm and a strong work ethic to every role I undertake.

Throughout my career, I have gained extensive experience in various roles, including management, administrative support, and customer service. My recent position as a Manager in Training at Wendy’s has honed my leadership skills, while my time as an Administrative Assistant at South Hill United Methodist Church allowed me to develop my organizational and multitasking abilities. I am proficient in Microsoft Office applications and QuickBooks, and I excel at data entry and maintaining office operations efficiently.

I am eager to leverage my diverse skill set and hands-on experience to contribute positively to your organization. I am particularly passionate about roles that allow me to utilize my analytical skills and provide exceptional customer service, ensuring that I can make a meaningful impact in my next position.

Experience

Work history, roles, and key accomplishments

Current

Manager in Training

Current

Wendy's

Apr 2024 - Present (1 year 2 months)

Currently undergoing training to manage operations at Wendy's. This role involves learning various aspects of restaurant management and customer service.

Customer Service Team Leadership Operations Management Food Safety

Retail Sales Associate

Kultivate Wellness

Jul 2024 - Present (11 months)

Responsible for retail sales and assisting customers with product inquiries. Managed inventory and ensured a positive shopping experience for all clients.

Retail Sales Customer Service Inventory Management Product Knowledge Sales

Administrative Assistant

South Hill United Methodist Church

Oct 2021 - Present (3 years 8 months)

Provided administrative support, managed office communications, and maintained records. Assisted with various church programs and events.

Administrative Support Office Management Data Entry Communication Record keeping

Retail Sales & Service

The Boat Lift Store

Nov 2020 - Present (4 years 7 months)

Handled retail sales, provided customer service, and managed reception duties. Assisted with credit and collections, ensuring smooth financial operations.

Retail Sales Customer Service Credit Collections

Accounts Payable Credit Analyst

Sid Wainer & Son

Oct 2013 - Present (11 years 8 months)

Analyzed accounts payable and credit data to ensure accuracy and compliance. Managed financial records and assisted with credit analysis.

Accounts Payable Credit Analysis Financial Reporting Data Analysis Microsoft Excel

Office Manager

Boston Trailer Sales

Jan 2012 - Present (13 years 5 months)

Managed all aspects of accounts payable, accounts receivable, and vehicle registrations. Prepared month-end general ledger reports and handled various office management tasks.

Accounts Payable Accounts Receivable General Ledger Office Management Financial Reporting

Volunteer

Better Community Living

Sep 2011 - Present (13 years 9 months)

Volunteered and interned to support individuals with disabilities. Assisted with daily activities and provided compassionate care.

Volunteer coordination Disability Support Community Engagement Caregiving Communication

Warehouse Coordinator

Arctic Cold Storage

Mar 2011 - Present (14 years 3 months)

Coordinated warehouse operations, including inventory management and logistics. Ensured efficient flow of goods and maintained accurate records.

Inventory Management Logistics Supply Chain Data Entry

Office Manager

Rich's Transportation

Feb 2008 - Present (17 years 4 months)

Managed office operations, including daily deposits in QuickBooks, collecting past due payments, and preparing check deposits. Performed daily backups for the transportation system and oversaw the Commonwealth of Massachusetts Department of Education's Nutrition Program transactions.

Office Management Quickbooks Accounts Payable Accounts Receivable Bank Reconciliation

Administrative Assistant

Rich's Transportation

Nov 2004 - Present (20 years 7 months)

Supported reception by answering multiple phone lines and responding to customer inquiries. Trained and managed employees in customer service, ran and distributed aged A/R reports, and performed bookkeeping tasks.

Administrative Support Customer Service Bookkeeping Accounts Receivable Microsoft Office

Certified Swing Manager

McDonald's Restaurant

Jan 2002 - Present (23 years 5 months)

Scheduled employee responsibilities, verified hours worked, and managed daily sales projections. Handled banking duties, including counting drawers and making daily bank deposits, while ensuring employee professionalism and store cleanliness.

Team Leadership Sales Verification Customer Service Food Safety