Open to opportunities

Alashcia Porthen

@alashciaporthen

Message

Data-driven Operations Manager and Data Analyst transforming telecom data into actionable business insights.

South Africa

Message

What I'm looking for

I seek a data-driven role combining analytics and operations where I can build reporting and forecasting models, drive efficiency, mentor teams, and contribute to strategic growth.

I am a results-driven Data Analyst and Operations Manager with a BSc Hons in Statistics (2024) and over seven years in the mobile and telecommunications industry, combining statistical rigor with hands-on operational leadership.

At Mobile Complete I design and implement reporting, forecasting, and financial models using SQL, Tableau, Power BI, Excel, R, and SAS to optimize profitability, reduce costs, and improve operational efficiency. I lead supplier and channel relations, stock planning, and marketing tracking while delivering weekly management reports.

I thrive under pressure, enjoy mentoring and training staff, and am passionate about continuous learning and leveraging data-driven insights to support strategic decision-making and measurable business growth.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Mobile Complete

Aug 2022 - Present (3 years 1 month)

Lead operations and BI at an official Samsung distributor, designing reporting and financial models that optimize profitability, manage supplier/channel relations, and improve operational efficiency.

SQL Tableau Power BI Advanced Excel Financial Modelling Forecasting Inventory Management Reporting

Finance and Administration

Mobile Complete

Nov 2018 - Jul 2022 (3 years 8 months)

Managed order processing, stock reconciliation and financial admin including invoicing and reconciliations, improving reporting accuracy via Sage Pastel and advanced Excel workflows.

Sage Pastel Advanced Excel Invoicing Order Processing Reporting Vendor Relations SAGE Pastel

Education

Degrees, certifications, and relevant coursework

Udemy

Professional Certificate, Data Analysis

2025 -

In-progress Data Analysis coursework covering SQL, Tableau, Power BI and Excel through real projects.

University of South Africa

Bachelor of Science Honours, Statistics

2019 - 2024

Completed BSc Hons in Statistics in 2024 with distinctions in linear models, regression, time series, and inference.

University of South Africa

Bachelor of Science, Mathematics and Statistics

2019 - 2022

Completed Bachelor of Science in Mathematics and Statistics with distinctions in multiple subjects including time series and distribution theory.

University of Pretoria

Bachelor of Science (incomplete), Actuarial and Financial Science

2016 - 2017

Completed second year studies in BSc Actuarial and Financial Science before transferring studies.

Willowmoore High School

Matric (National Senior Certificate), High School

2010 - 2014

Completed matric in 2014 with distinctions in Mathematics, Physical Science, Accounting, Life Orientation, and Life Sciences; top student in several subjects.