Open to opportunities

Olivia Bakos

@oliviabakos

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Data-driven operations expert with a strong background in finance.

South Africa

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills in a dynamic environment, focusing on data-driven decision-making and operational efficiency.

I am a dedicated operations expert with a strong foundation in data analytics and finance. My recent experience at Infuse Media has honed my analytical skills, where I focused on analyzing global audiences to support the sales team in securing and renewing contracts. I thrive on improving efficiency through strategic analysis and process optimization.

Previously, I served as the Financial and Data Manager at BHS Safari Co, where I created monthly financial management reports and improved data-driven decision-making. My entrepreneurial spirit led me to found Local Thread, an online marketplace connecting suppliers and buyers in South Africa. I am passionate about leveraging data to drive business success and operational excellence.

Experience

Work history, roles, and key accomplishments

Deal Desk Operations Expert

Infuse Media

Aug 2024 - Present (10 months)

Currently analyzing global audiences to serve and assist the sales team in securing sales and strategically guiding complex campaign types for upsells and renewing contracts. Actively involved in interviewing potential candidates for USA, EMEA, and APAC regions.

Sales Operations Interviewing Process Optimization Strategic Sales

Financial and Data Manager

BHS Safari Co

Aug 2023 - Present (1 year 10 months)

Created monthly financial management and statistics reports to enhance data-driven decision making and oversaw the company's HR function, including screening, interviewing, and onboarding. Managed operational functions such as checking rates, liaising with suppliers and guests, invoicing, and payment processing.

Financial Reporting Data Management HR Management Process Improvement

Deal Desk Operations Expert

Infuse Media

May 2023 - Present (2 years 1 month)

Conducted analysis of global audiences to support the sales team in securing and strategically guiding complex campaign types for upsells and contract renewals. Improved efficiency by analyzing existing systems and processes.

Sales Operations Data Analysis Process Improvement Strategic Planning Sales Support

Founder

Local Thread

Jan 2021 - Present (4 years 5 months)

Developed an online local marketplace connecting suppliers and buyers in South Africa. Controlled stock, purchasing, and finances, leading to the successful launch of a Shopify site.

Marketplace Business Development Supplier Management Shopify

Freelance Tutor and Teacher

Self Employed

Jan 2019 - Present (6 years 5 months)

Provided freelance tutoring and teaching services for various subjects including Mathematics, Accounting, Geography, Business Studies, and Economics. Developed comprehensive curriculum outlines and class materials for GCSE and A-Level topics.

Curriculum Development Teaching Mathematics Accounting Economics

Operations Consultant

Allan Gray

Feb 2017 - Present (8 years 4 months)

Performed data capturing for Allan Gray funds and liaised with clients via telephone and email. Supported operations by ensuring accurate data entry and effective client communication.

Client Communication Support Operations Financial Services Email Communication

Floor Manager

Chef’s Warehouse @ Beau Constantia

Jan 2016 - Present (9 years 5 months)

Managed floor operations at Chef's Warehouse, ensuring smooth service delivery and customer satisfaction. Oversaw staff and maintained high standards of service in a fast-paced environment.

Team Leadership Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

Coursera

Google Data Analytics Certificate, Data Analytics

Completed the Google Data Analytics professional certificate program. Gained skills in data cleaning, analysis, visualization, and reporting.

University of Cape Town

Bachelor of Commerce (Honours), Taxation

Grade: 87% GPA

Activities and societies: Academic excellence award (UCT 2018)

Completed a Bachelor of Commerce (Honours) degree with a focus on Taxation. Achieved an 87% GPA, demonstrating strong academic performance in advanced tax principles.

University of Cape Town

Bachelor of Business Science, Finance with Accounting

Grade: 74% GPA

Activities and societies: Member of Golden Key Association; Dean’s Merit list (UCT 2014 and 2015)

Pursued a Bachelor of Business Science degree specializing in Finance with Accounting. Achieved a 74% GPA, indicating solid understanding of financial and accounting principles.