Open to opportunities

AK User

@akuser2

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Dedicated customer service professional with diverse retail experience.

United States

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What I'm looking for

I am looking for a role that values customer satisfaction and teamwork, with opportunities for growth.

My name is Midori Jenkins, and I am a dedicated customer service professional with extensive experience in retail and operations. Over the years, I have honed my skills in cash handling, customer interaction, and loss prevention, ensuring that every customer has a positive experience. My journey began at Office Max, where I developed my ability to assist customers effectively and efficiently, always striving to meet their needs.

Throughout my career, I have worked in various roles, from cashiering at Bass Pro Shop to being a delivery driver for Amazon. Each position has taught me the importance of adaptability and teamwork. I take pride in my ability to learn quickly and remain flexible in fast-paced environments. Currently, I work at Mega Package Store, where I continue to engage with customers, ensuring their satisfaction while maintaining a clean and organized workspace.

Experience

Work history, roles, and key accomplishments

Cashier

Mega Package Store

Apr 2020 - Present (5 years 3 months)

Greeted customers, assisted with item location, and answered questions. Managed restocking of small bottles and shots, and strictly checked IDs to prevent underage sales. Maintained store cleanliness, processed delivery orders, and stocked front-end coolers.

Stocking

Delivery Driver

Amazon

Jun 2019 - Present (6 years 1 month)

Operated company vans for package delivery, managing daily routes and fuel. Delivered packages efficiently, obtained signatures when required, and ensured proper placement of items. Responsible for returning undelivered packages and preparing the vehicle for the next driver.

Delivery Driver Logistics Customer Signatures Package handling

Cashier

Bass Pro Shop

Nov 2018 - Present (6 years 8 months)

Greeted customers, directed them to items, and processed transactions accurately. Successfully enrolled customers in the rewards program and promoted the Bass Pro credit card. Maintained a clean work area and ensured proper cash drawer reconciliation.

Sales Rewards Credit Card Promotion Store Cleanliness

Operations

Lifetime Fitness Gym

Apr 2017 - Present (8 years 3 months)

Managed laundry services for bath and face towels, ensuring they were stocked throughout the facility. Maintained cleanliness of bathrooms and showers, restocked toiletries, and performed general sweeping and mopping.

Laundry Stocking

Cashier/Copy & Print Associate

Office Max

Jul 2015 - Present (10 years)

Greeted customers, assisted with item location, and processed transactions efficiently. Utilized the ARC3 method to understand customer needs and handled print orders, offering paper and document suggestions.

Sales Microsoft Word Product Recommendations