At Jamestown, I handled inquiries from prospective buyers, tenants, and investors by phone, email, and message. I explained property listings and buying, renting, and leasing processes.
I recorded inquiries, updated client profiles, and monitored follow-ups, maintaining 95%+ CRM data accuracy. I also coordinated property inspections with sales and property management teams.
At Halleluyah glass, I processed customer orders and coordinated installation visits with technicians and installers. I also resolved complaints involving damaged glass, installation issues, delays, and product quality.
At Irokotv, I promoted subscription services through outbound calls and follow-ups. I achieved a reported 90% cold-call conversion rate and maintained customer interaction records in CRM tools.
