Tej Patel
@tejpatel
Business Analytics professional focused on automated reporting, dashboards, and data-driven operational insights.
What I'm looking for
I’m a business analytics professional with experience in data analytics, reporting automation, dashboard development, and operational data analysis. I analyze large datasets to deliver data visualizations and automated reporting workflows that support business decision-making and operational efficiency. I’m especially interested in automation technologies, AI-driven solutions, and digital transformation initiatives.
In my analyst roles at 7-Eleven Canada, I used SQL, Python, Power BI, Excel, and Power Query to analyze operational and retail datasets, identify reporting gaps and risks, and improve decision-making. I built interactive Power BI dashboards and automated recurring reporting and refresh activities by creating data extraction, transformation, cleansing, and validation workflows to improve reporting accuracy and ensure timely data availability.
I also focus on data quality and stakeholder outcomes—performing data quality validation and reporting verification, documenting KPI definitions and workflow procedures, and collaborating across teams to gather reporting requirements and recommend improvements. I maintain clear reporting documentation and governance using tools like Jira and Confluence, helping dashboards stay reliable, consistent, and accessible over time.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Foundever
Jan 2024 - Present (2 years 5 months)
Handled high-volume inbound calls for Toyota North America, supporting warranties, roadside assistance, recalls, and dealership coordination. Monitored operational KPIs, maintained accurate CRM case documentation, and collaborated with teams to ensure timely issue resolution.
Data Analyst
7 Eleven Canada
Sep 2025 - Feb 2026 (5 months)
Analyzed operational and retail datasets using SQL, Python, Power BI, and Excel to identify trends, reporting gaps, and operational risks. Built interactive Power BI dashboards and automated ETL-style workflows for extraction, transformation, cleansing, and validation to improve reporting efficiency and decision-making.
Business Intelligence Analyst (Co-op)
7 Eleven Canada
May 2025 - Aug 2025 (3 months)
Processed and transformed operational datasets in SQL, Python, Excel, and Power Query to create analytics-ready data for reporting and dashboard visualization. Developed Tableau and Power BI dashboards, automated recurring reporting refreshes, and performed data quality validation and documentation to support consistent business insights.
Education
Degrees, certifications, and relevant coursework
Lambton College
Post Graduate Program - Business Analytics (Co-op), Business Analytics
2024 - 2025
Post Graduate Program in Business Analytics (Co-op) at Lambton College from 2024 to 2025.
St. Kabir Institute of Professional Studies
Post Graduate Program - Management in Marketing and Finance, Management (Marketing and Finance)
2020 - 2022
Post Graduate Program in Management in Marketing and Finance at St. Kabir Institute of Professional Studies from 2020 to 2022.
Shree P.M Patel College
Bachelors (BCA), Computer Applications
2017 - 2020
BCA (Bachelor of Computer Applications) at Shree P.M Patel College from 2017 to 2020.
Availability
Location
Authorized to work in
Job categories
Skills
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