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Tej PatelTP
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Tej Patel

@tejpatel

Business Analytics professional focused on automated reporting, dashboards, and data-driven operational insights.

Canada
Message

What I'm looking for

I’m looking for a role where I can build automated reporting and dashboards that improve operational decision-making. I want to work with data quality validation, SQL/Python workflows, and digital transformation—bringing AI-driven automation ideas to real business outcomes.

I’m a business analytics professional with experience in data analytics, reporting automation, dashboard development, and operational data analysis. I analyze large datasets to deliver data visualizations and automated reporting workflows that support business decision-making and operational efficiency. I’m especially interested in automation technologies, AI-driven solutions, and digital transformation initiatives.

In my analyst roles at 7-Eleven Canada, I used SQL, Python, Power BI, Excel, and Power Query to analyze operational and retail datasets, identify reporting gaps and risks, and improve decision-making. I built interactive Power BI dashboards and automated recurring reporting and refresh activities by creating data extraction, transformation, cleansing, and validation workflows to improve reporting accuracy and ensure timely data availability.

I also focus on data quality and stakeholder outcomes—performing data quality validation and reporting verification, documenting KPI definitions and workflow procedures, and collaborating across teams to gather reporting requirements and recommend improvements. I maintain clear reporting documentation and governance using tools like Jira and Confluence, helping dashboards stay reliable, consistent, and accessible over time.

Experience

Work history, roles, and key accomplishments

FO
Current

Customer Service Representative

Foundever

Jan 2024 - Present (2 years 5 months)

Handled high-volume inbound calls for Toyota North America, supporting warranties, roadside assistance, recalls, and dealership coordination. Monitored operational KPIs, maintained accurate CRM case documentation, and collaborated with teams to ensure timely issue resolution.

EC

Business Intelligence Analyst (Co-op)

7 Eleven Canada

May 2025 - Aug 2025 (3 months)

Processed and transformed operational datasets in SQL, Python, Excel, and Power Query to create analytics-ready data for reporting and dashboard visualization. Developed Tableau and Power BI dashboards, automated recurring reporting refreshes, and performed data quality validation and documentation to support consistent business insights.

Education

Degrees, certifications, and relevant coursework

LC

Lambton College

Post Graduate Program - Business Analytics (Co-op), Business Analytics

2024 - 2025

Post Graduate Program in Business Analytics (Co-op) at Lambton College from 2024 to 2025.

SS

St. Kabir Institute of Professional Studies

Post Graduate Program - Management in Marketing and Finance, Management (Marketing and Finance)

2020 - 2022

Post Graduate Program in Management in Marketing and Finance at St. Kabir Institute of Professional Studies from 2020 to 2022.

SC

Shree P.M Patel College

Bachelors (BCA), Computer Applications

2017 - 2020

BCA (Bachelor of Computer Applications) at Shree P.M Patel College from 2017 to 2020.

Tech stack

Software and tools used professionally

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