Akhil Rnair

I am a dedicated Domain Support Specialist with over 5 years of experience in the telecom industry, currently working at Ericsson Global India Services Pvt Ltd. My journey has been marked by a commitment to excellence and a passion for problem-solving in high-pressure environments. I have honed my skills in backend support activities related to RAN for MBNL and 3UK, including troubleshooting alarms from major telecom equipment manufacturers such as Nokia, Ericsson, Huawei, and Samsung.

My technical expertise includes incident management using ITSM, fault identification, and alarm clearance activities. I am a Red Hat Certified Linux Server Administrator with proficiency in Ansible automation, and I have a strong foundation in TCP/IP protocols, log collection, parsing, and visualization. My experience also encompasses server maintenance, access controls, and the creation of Tableau dashboards, which have been instrumental in enhancing operational efficiency.

Throughout my career, I have received multiple accolades, including the Airtel appreciation award for quick learning and the Diamond award for being the perfect employee of the year. I thrive in environments that challenge me and provide opportunities for growth, and I am eager to contribute my skills to a forward-thinking organization.