ARAKASH RANA
@akashrana2
Dedicated travel consultant with expertise in client relations and invoicing.
IndiaWhat I'm looking for
I am an experienced travel consultant with a strong background in managing B2B and B2C communications, particularly in the travel finance sector. Currently, I work at American Express GBT, where I handle accounts payables and receivables, ensuring timely payments and accurate invoicing for multiple clients. My role involves generating detailed Excel reports and maintaining compliance with local tax regulations, which has honed my analytical and problem-solving skills.
Previously, I worked at Carlson Wagonlit Travel, where I excelled in enhancing workplace productivity and implementing best practices. I successfully managed sensitive payment processing and developed long-term business strategies based on customer feedback. My commitment to delivering exceptional customer service has allowed me to cultivate strong relationships with clients, ensuring their travel needs are met efficiently and effectively.
Experience
Work history, roles, and key accomplishments
Travel Consultant
American Express GBT
May 2022 - Present (3 years 2 months)
As a Travel Consultant at American Express GBT, I manage B2B and B2C email communications for refunds, oversee accounts payable and receivable, and ensure timely payments. I generate detailed Excel reports, support the travel finance team, and maintain compliance with GST regulations while delivering solutions within SLA.
Travel Consultant
Carlson Wagonlit Travel Process
Jun 2017 - Jan 2022 (4 years 7 months)
In my role as a Travel Consultant at Carlson Wagonlit Travel, I collaborated on best practices, managed payment processing, and updated customer profiles in GDS. I generated cost savings through global price tracking and provided exceptional customer service, ensuring client satisfaction and loyalty.
Education
Degrees, certifications, and relevant coursework
DUDr C.V. Raman University
Bachelor of Arts, Arts
2014 - 2018
Grade: 67%
Pursued a Bachelor of Arts degree, focusing on various aspects of arts and humanities, developing critical thinking and analytical skills.
Haryana Board
Higher Secondary Certificate, General Education
2012 - 2014
Grade: 67%
Completed Higher Secondary Certificate (HSC) with a cumulative percentage of 67%, focusing on a broad range of subjects.
CBSE Board
Secondary School Certificate, General Education
2009 - 2011
Grade: 82%
Achieved Secondary School Certificate (SSC) with a cumulative percentage of 82%, demonstrating strong foundational knowledge across subjects.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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