Vipin Singh

Managed end-to-end e-commerce selling operations on Amazon, including product cataloging, listing optimization, order processing, and customer support. Oversaw inventory management and conducted market research to analyze consumer demand and competitor pricing.

Core member of the Air Settlement team in a high-volume middle-office environment. Conducted in-depth research on Agency Debit Memos (ADMs), resolved fare-calculation discrepancies, and managed Accounts Receivable (AR) cases in compliance with BSP guidelines.

Implemented strategic cost-containment measures that reduced operational overheads without compromising service quality. Supported top-line revenue generation through data-driven sales strategies and streamlined inter-departmental workflows.

Managed global payment and commission reconciliations, AP/AR case resolutions, and complex payment research. Executed end-to-end air and land refund processes and handled ADM disputes and write-off decisions.

Processed corporate travel reservations, exchanges, international ticketing, and invoicing for hotels, car rentals, and auxiliary travel services. Managed corporate travel operations for marquee client accounts including Accenture and Google.

Bachelor of Arts degree from Kanpur University.

Diploma in Travel & Hospitality from Frankfinn Institute.