khursheed ali
@khursheedali
Corporate Travel Consultant with expertise in global travel management.
What I'm looking for
I am a dedicated Corporate Travel Consultant with extensive experience in managing global travel arrangements for corporate clients. Currently, I work at CWT India, where I have consistently achieved outstanding performance metrics. My role involves coordinating travel for Amazon employees, issuing tickets through various GDS systems, and providing exceptional customer support via multiple communication channels.
Throughout my career, I have developed a strong skill set in travel management, including negotiating airline discounts and training junior consultants. My previous positions at IGT Solutions and Easemytrip.com have further honed my abilities in handling complex travel queries and managing corporate accounts. I am passionate about delivering value-added travel advice and ensuring seamless travel experiences for my clients.
Experience
Work history, roles, and key accomplishments
Corporate Travel Consultant
CWT India Pvt Ltd
Jul 2022 - Present (2 years 10 months)
Managed global travel arrangements for Amazon employees, providing support via email, chat, and phone. Issued and reissued tickets using various GDS systems and booked air, car, and hotel accommodations.
Senior Travel Experience Counsellor II
IGT Solutions Pvt Ltd
Nov 2021 - Jul 2022 (8 months)
Issued and reissued tickets, interpreted fare rules, and resolved post-booking errors. Handled reservations and amendments using GDS platforms and provided prompt reservation confirmations.
Senior Corporate Travel Counsellor
Easemytrip.com
Jun 2018 - Apr 2020 (1 year 10 months)
Addressed queries related to flight, train, and bus reservations, and managed corporate accounts. Provided international and domestic travel quotations, PNR creation, issuance, and refunds.
Leisure Travel Consultant
S&S Travel Services
Sep 2015 - Mar 2017 (1 year 6 months)
Processed reservations for Gulf Countries (GCC) and domestic travel. Managed cancellations, refunds, and rescheduling efficiently, and resolved baggage-related and ancillary travel queries.
Education
Degrees, certifications, and relevant coursework
YBN University
Bachelor of Science, Generic Programmes and Qualifications
Rani Laxmi Bai Senior Secondary School
Intermediate School
Rani Laxmi Bai Senior Secondary School
High School
Tech stack
Software and tools used professionally
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