Akash Chauhan

As a Technical Support Engineer at Convergys Corporation, I have developed a strong foundation in Windows Server administration and Microsoft Office 365 applications. My role involves delivering exemplary customer service support while specializing in troubleshooting Windows applications. I excel in managing Azure Active Directories and utilizing Windows PowerShell to optimize system performance, ensuring seamless operations and client satisfaction.

Prior to my current position, I worked as a Talent Acquisition Specialist, where I crafted and executed recruitment strategies focused on diversity and inclusion. I meticulously designed communication plans and utilized various talent acquisition tools to attract top-tier candidates. My experience also includes developing a sophisticated recruitment system, enhancing database management, and streamlining hiring processes.

Additionally, my tenure as a Graduate Engineer Trainee allowed me to hone my skills in software development, particularly in enhancing ERP solutions for payroll and attendance systems. I focused on rigorous software testing and bug resolution, striving for efficiency and functionality in every project. My diverse experiences have equipped me with a unique blend of technical expertise and client-focused support, driving transformative results in every role I undertake.