Akanshu Pal
@akanshupal
IT Administrator at Envigo Marketing managing Microsoft 365 and identity for 300+ users, with onboarding time reduced by 40%.
IndiaWhat I'm looking for
At Envigo Marketing Pvt. Ltd., I manage daily IT operations and provide remote and on-site support for 300+ corporate users. I administer Microsoft 365 and manage identity and access through Microsoft Entra ID and on-premises Active Directory.
I streamlined remote employee onboarding and offboarding workflows, reducing account setup and device provisioning time by 40%. I also monitor endpoint security alerts with Wazuh and troubleshoot VPN, DNS, and home-office connectivity issues.
Before that, at MS Computers, I provided L1/L2 technical support for hardware, operating system, network, and application issues. I also maintained Windows systems, supported Outlook and PST migrations, and documented troubleshooting solutions.
Experience
Work history, roles, and key accomplishments
IT Administrator
Envigo Marketing Pvt. Ltd.
Jun 2025 - Present (1 year 5 months)
Manage daily IT operations and provide remote and on-site support for 300+ corporate users. Administer Microsoft 365, Entra ID, and endpoint security, and streamlined onboarding/offboarding workflows reducing setup time by 40%.
Technical Support Engineer
MS Computers
Mar 2024 - May 2025 (1 year 2 months)
Provided L1/L2 technical support for hardware, OS, network, and application issues via remote tools and phone. Installed and maintained Windows systems, configured Outlook, and documented solutions in the knowledge base.
Education
Degrees, certifications, and relevant coursework
Guru Jambheshwar University
Bachelor of Science, Computer Science
Pursuing a Bachelor of Science in Computer Science through distance education.
Google Cloud
Certification in Trust and Security with Google Cloud, Cloud Security
Completed a certification in Trust and Security with Google Cloud.
DEFT Institute of Master Technology
Diploma in Hardware & Networking (DHSN), Hardware and Networking
Completed a Diploma in Hardware and Networking.
National Institute of Open Schooling
Senior Secondary (Class XII), General Studies
Completed Senior Secondary education (Class XII).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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