Akansha B
@akanshab
AHS Specialist at Amazon Development Centre resolving seller policy violations and supporting account reinstatement appeals.
IndiaWhat I'm looking for
At Amazon Development Centre, I monitor seller account health, resolve policy violations, and manage escalations. I also help sellers draft appeals and Plans of Action for account reinstatement.
Previously, I audited Flex Driver work based on customer and station complaints as a Quality Assurance Associate at Amazon Development Centre. At Decathlon Sports, I supported store operations, inventory, sales records, and customer complaint resolution.
Experience
Work history, roles, and key accomplishments
Monitors account health, educates sellers, resolves policy violations, manages escalations, and supports documentation and appeals for account reinstatement.
Audited Flex Driver work based on customer and station complaints, validated calls in SimT, processed concessions, conducted background checks, and monitored policy compliance.
Retail and Store Operations Assistant
Decathlon Sports
Nov 2022 - Feb 2023 (3 months)
Supported daily store operations by monitoring inventory, updating displays, assisting with marketing strategies, handling customer complaints, and maintaining store records.
Accounts Intern
Sanat Joshi & Associates
Jan 2021 - Mar 2021 (2 months)
Internship at a CMA firm supporting accounting tasks.
Education
Degrees, certifications, and relevant coursework
NMIMS Mumbai
MBA, Operations and Data Science
MBA in Operations and Data Science from NMIMS Mumbai, expected graduation in 2027.
MLAC
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from MLAC, Bengaluru, graduating in 2022.
State Bank of India
Certification, Communication
Certification in Communication of Leaders from State Bank of India.
Yale University
Certification, Well-Being
The Science of Well-Being certification from Yale University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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