Ajoya Hyatt
@ajoyahyatt
Goal-driven hospitality professional with a passion for customer service.
What I'm looking for
I am a goal-driven and solutions-focused professional with over 2 years of experience in customer service and hospitality. My expertise lies in resolving complex customer inquiries and building strong relationships that drive brand loyalty and increase customer engagement. I possess a deep knowledge of wine, international cuisine standards, and the fundamentals of meal preparation, which enhances my ability to provide exceptional service.
Throughout my career, I have demonstrated strong interpersonal skills, attending to over 20 customers daily while maintaining a calm demeanor in stressful situations. My time at Cedar Point Amusement Park allowed me to reduce customer dissatisfaction by 15% through active listening and professionalism. I am committed to continuous professional development, keeping abreast of current trends in the industry to enhance my capabilities further.
Experience
Work history, roles, and key accomplishments
Laundry and Housekeeping Attendant
EconoLodge
Jul 2019 - Sep 2019 (2 months)
Maintained cleanliness and sanitation of guest rooms, achieving an 85% satisfaction rating. Communicated effectively with guests to enhance their experience while performing laundry duties.
Food and Beverage Attendant
Cedar Point Amusement Park
Jul 2019 - Sep 2019 (2 months)
Managed dining experiences by clearing and cleaning tables, preparing food, and refilling beverages. Demonstrated strong multitasking abilities while maintaining high standards of service.
Park Service Attendant
Cedar Point Amusement Park
May 2019 - Sep 2019 (4 months)
Provided exceptional customer service to over 20 customers daily while ensuring park cleanliness and safety. Actively listened to customer concerns, reducing dissatisfaction by 15% through effective problem resolution.
Education
Degrees, certifications, and relevant coursework
Ajoya hasn't added their education
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Tech stack
Software and tools used professionally
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