Ajoya HyattAH
Open to opportunities

Ajoya Hyatt

@ajoyahyatt

Goal-driven hospitality professional with a passion for customer service.

Jamaica

What I'm looking for

I am seeking a role that fosters growth and values customer engagement.

I am a goal-driven and solutions-focused professional with over 2 years of experience in customer service and hospitality. My expertise lies in resolving complex customer inquiries and building strong relationships that drive brand loyalty and increase customer engagement. I possess a deep knowledge of wine, international cuisine standards, and the fundamentals of meal preparation, which enhances my ability to provide exceptional service.

Throughout my career, I have demonstrated strong interpersonal skills, attending to over 20 customers daily while maintaining a calm demeanor in stressful situations. My time at Cedar Point Amusement Park allowed me to reduce customer dissatisfaction by 15% through active listening and professionalism. I am committed to continuous professional development, keeping abreast of current trends in the industry to enhance my capabilities further.

Experience

Work history, roles, and key accomplishments

EC

Laundry and Housekeeping Attendant

EconoLodge

Jul 2019 - Sep 2019 (2 months)

Maintained cleanliness and sanitation of guest rooms, achieving an 85% satisfaction rating. Communicated effectively with guests to enhance their experience while performing laundry duties.

CP

Food and Beverage Attendant

Cedar Point Amusement Park

Jul 2019 - Sep 2019 (2 months)

Managed dining experiences by clearing and cleaning tables, preparing food, and refilling beverages. Demonstrated strong multitasking abilities while maintaining high standards of service.

CP

Park Service Attendant

Cedar Point Amusement Park

May 2019 - Sep 2019 (4 months)

Provided exceptional customer service to over 20 customers daily while ensuring park cleanliness and safety. Actively listened to customer concerns, reducing dissatisfaction by 15% through effective problem resolution.

Education

Degrees, certifications, and relevant coursework

Ajoya hasn't added their education

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Tech stack

Software and tools used professionally

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Ajoya Hyatt - Laundry and Housekeeping Attendant - EconoLodge | Himalayas