Ajibewa Oluwabukola

At Adron Homes & Properties, I resolved customer inquiries through email, live chat, and in-person support. I achieved a 90% customer satisfaction rate across support requests.

I also educated clients on software and systems, contributing to a 30% increase in product adoption. I collaborated with remote teams on process documentation and accurate information sharing.

To support service continuity, I administered access controls, system backups, and security protocols. I also supported customers at MTN Nigeria, handling high-volume inquiries across multiple channels.

My background includes an HND in Computer Science and experience with CRM and ticketing systems. I use tools including Zoho CRM and Zendesk for customer support work.