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@ajayr
Aspiring software professional with a focus on customer experience.
My name is Ajay R., and I am graduate with a Bachelor of Computer Science from Rajiv Gandhi College of Engineering and Technology. I graduated with a CGPA of 8.15, which reflects my dedication and commitment to my studies. I am eager to apply my knowledge and skills in a dynamic work environment that encourages growth and learning.
Throughout my career, I have gained valuable experience in various roles, including Software Support and Customer Experience Specialist. At GCS Medical College, I handled employee queries regarding software, enhancing my problem-solving skills. Later, at TSG Solutions, I resolved customer tickets, which honed my communication and customer service abilities. I am also passionate about the stock market, having worked as a Stock Market Analyst for two years, where I developed analytical skills and a keen understanding of market trends.
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Work history, roles, and key accomplishments
Self Employed
Nov 2021 - Present (4 years)
Analyzed stock market trends and provided insights based on two years of experience in stocks and eight months in F&O.
Shanti Asiatic School
Nov 2022 - Mar 2023 (4 months)
Assisted students in Mathematics, providing support and guidance to enhance their understanding of the subject.
TSG Solutions Private Limited
Mar 2022 - Nov 2022 (8 months)
Resolved customer tickets via email using the PLEXUS system, ensuring high levels of customer satisfaction.
GCS Medical College and Research Centre
Aug 2021 - Feb 2022 (6 months)
Handled employee queries via phone and email regarding software issues, providing timely support and solutions.
Degrees, certifications, and relevant coursework
Bachelor of Computer Science, Computer Science
2016 - 2020
Grade: 8.15 CGPA
Completed a Bachelor of Computer Science with a CGPA of 8.15, focusing on various aspects of computer science including programming, algorithms, and software development.
12 Standard, Higher Secondary Education
2014 - 2016
Grade: 76%
Completed 12th standard with a focus on science and mathematics, achieving a percentage of 76%.
10 Standard, Secondary Education
2012 - 2014
Grade: 88%
Completed 10th standard with a strong performance, achieving a percentage of 88%.
Software and tools used professionally
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