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Aishwarya Kulal

@aishwaryakulal

Seller Support Operations Executive at Startek, resolving sensitive seller disputes and safeguarding high-value accounts with Key Account Managers.

India

Message

At Startek, I partner with Key Account Managers to safeguard high-value seller accounts. I manage sensitive seller disputes and work to deliver resolutions within defined timelines.

Previously, at Inergizer, I handled customer queries and escalated cases across calls, email, and chat. I also coordinated with internal teams and e-commerce platforms to resolve customer concerns.

Experience

Work history, roles, and key accomplishments

Current

Executive – Operations (Seller Support)

Current

Startek

Dec 2025 - Present (10 months)

Partnered with Key Account Managers to safeguard high-value seller accounts and managed sensitive seller disputes with tact and diplomacy. Delivered resolutions within defined timelines and identified root causes for exceptional support.

Escalation Management Seller Support Dispute Resolution SLA Process Optimization Stakeholder Management

Assistant Executive – Customer Support

Inergizer

Jun 2024 - Oct 2025 (1 year 4 months)

Handled customer queries and provided solutions via call, email, and chat. Managed frustrated customers, coordinated with internal teams, and consistently met quality and productivity targets.

Customer Support Call Handling Email Support Live Chat Escalation Management Quality Assurance