At Vivo Phone Company, I promoted mobile phones by explaining product features and helping customers identify models suited to their needs. I also answered questions and supported a positive in-store buying experience.
As a Virtual Sales & Customer Support Representative, I conducted digital outreach, presented product features, and supported customer acquisition and conversions. I responded to email and chat enquiries, maintained CRM records, and handled support issues.
As a Freelance Virtual Assistant, I managed calendars, appointments, and email correspondence. I also organised digital files, processed data entry, and used Google Workspace, Microsoft Office, and AI productivity tools for research and reports.
At Machakos Level 5 Hospital, I communicated with suppliers and reviewed quotations, tender applications, and purchase-order documents. In freelance AI evaluation work for Mindrift, Handshake AI, Outlier AI, and Remotasks, I assessed AI-generated responses and checked factual claims against online sources.
