Mark Billy

I’m a motivated and reliable freelancer based in Kenya, bringing strong communication in English and Swahili. I’m a quick learner, detail-oriented, and focused on delivering quality work on time while building long-term client relationships.

In my freelance virtual assistant and data entry work, I manage emails, schedules, and administrative tasks for small business clients. I respond to customer inquiries via WhatsApp and email with a 24hr response time, perform accurate data entry with 99% accuracy, and compile research into organized spreadsheets.

Previously, I worked as a Sales Representative where I achieved monthly sales targets by building customer relationships. I also handled customer complaints to ensure satisfaction and maintained product records and inventory using Excel. I’m now also looking to contribute to AI training and data labeling projects with high attention to detail and reliability.