Customer support and talent acquisition roles
MM
Looking for a job
Michelle Masiga
@michellemasiga
A resourceful professional with a diverse background in customer support, sales and recruitment.
KenyaWhat I'm looking for
Customer support, sales & recruitment
Experience
Work history, roles, and key accomplishments
AS
Current
Staffing Specialist
Adelphi Medical Staffing
Oct 2022 - Present (2 years 8 months)
Led government healthcare project bids and managed contract negotiations
IN
AI Data Trainer
Invisible
Oct 2022 - Oct 2022 (0 months)
Enhanced AI response quality by inputting prompts and refining output parameters
KL
Sales & Marketing Intern
Kijani Medical Limited
May 2022 - Oct 2022 (5 months)
Prospected new clients and reactivated dormant accounts, increasing sales by 40%
BK
Customer Service Agent
Bolt Kenya
Mar 2021 - Apr 2022 (1 year 1 month)
Addressed rider and driver inquiries via phone, email, and in-app chats
TL
Call Centre Agent
Technobrain Limited
Feb 2021 - Mar 2021 (1 month)
Managed assigned accounts for debt collection, achieving a 85% recovery rate
TS
Executive Assistant & Marketing Consultant
The Vault Gift Shop
Jan 2020 - Jan 2021 (1 year)
Supported business owner with administrative and executive tasks
OA
Sales and Marketing Representative
Orient Accessories
Nov 2018 - Jan 2019 (2 months)
Created and implemented monthly sales forecasts, achieving a sales target increase of 70%
TL
Salesperson
Transsion Limited
Apr 2018 - Dec 2018 (8 months)
Conducted mobile handset sales and delivered after-sales services
Education
Degrees, certifications, and relevant coursework
TN
The University of Nairobi
Bachelo of Science, Horticulture
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
KenyaAuthorized to work in
Salary expectations
45k-75k USD
Social media
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