Aisha Abass

I am a dedicated Customer Support Specialist with a strong focus on enhancing customer satisfaction and resolving issues effectively. With experience in both administrative and customer service roles, I have developed a comprehensive skill set that includes managing inquiries, troubleshooting problems, and utilizing CRM tools like Zendesk and Zoho. My commitment to providing exceptional service has consistently resulted in improved customer retention and satisfaction.

In my current role at Hush Homes Ltd, I serve as the first point of contact for customer inquiries, ensuring that I provide accurate information and resolve concerns promptly. My previous experience at Highwave Infotech allowed me to hone my skills in multichannel support, where I successfully reduced complaint resolution times significantly. I thrive in collaborative environments and work closely with cross-functional teams to streamline support processes and enhance the overall customer experience.