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Aisha Putuputu

@aisha_akter

Operations team lead at BLIZ IT coordinating U.S. property preservation work orders from assignment through completion and invoicing.

Bangladesh

Message

What I'm looking for

I'm open to international remote roles.

At BLIZ IT, I lead day-to-day operations for U.S.-based property preservation clients, managing work orders from assignment and scheduling through documentation and invoicing. I coordinate field contractors across multiple states and serve as a primary point of contact for clients including HRG, Evernest, RWH, and MANGPM.

At Apex Homes Mgt, I managed assigned residential properties across U.S. markets and worked with project managers and field teams to resolve blockers and keep projects on schedule. I reviewed property-condition reports and contractor bids, maintained property-status dashboards, and supported vendor onboarding and compliance follow-up.

Experience

Work history, roles, and key accomplishments

Current

Team Lead (Operations)

Current

BLIZ IT

Jan 2025 - Present (1 year 9 months)

Lead day-to-day operations for U.S.-based property preservation clients, overseeing work orders from assignment through completion, documentation, and invoicing. Serve as primary client contact and coordinate field contractors and vendors across multiple U.S. states.

Work Order Management Vendor coordination Client Communication Quality Control Bid Evaluation Invoice Reconciliation SLA Monitoring PPW Pruvan Aspen Grove Microsoft Office Google Workspace Trello Slack Zoom

Senior Business Analyst – Property Operations

Apex Homes Mgt

Jan 2023 - Jan 2025 (2 years)

Managed assigned single-family and multi-family residential properties across U.S. markets to support sale-ready and rent-ready delivery. Worked with U.S.-based Project Managers and field teams to review work orders, resolve blockers, and keep projects on schedule.

Property Management Work Order Management Vendor Onboarding Contractor Performance Monitoring Compliance Microsoft Office Google Workspace Trello Slack Zoom

Customer Service Representative

Genex Infosys Ltd.

Jan 2018 - Jan 2022 (4 years)

Handled high-volume customer inquiries, account issues, and service requests while maintaining professional communication and timely resolution. Managed complaint-resolution workflows and maintained accurate customer records.

Customer Service Complaint Resolution Communication Skills Record keeping