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Airah Dela Peña

@airahdelapena

Experienced business process and systems professional with a focus on efficiency.

Philippines

What I'm looking for

I am looking for a role that values process improvement and innovation, where I can contribute to operational excellence and grow professionally.

I am a business process and systems professional with over five years of experience across various fields, including system implementation, process improvement, and documentation. My expertise lies in ensuring operational efficiency and excellence within organizations, managing multiple projects simultaneously under tight deadlines and limited resources.

In my most recent role as a Senior Analyst at Therm-O-Disc Philippines, I successfully managed customer master data and developed tools like the Sales Order Report to streamline operations. I also played a key role in transitioning workflows to Power Automate and upgrading SharePoint websites, demonstrating my ability to adapt to new technologies and methodologies.

My background in Industrial Engineering, combined with certifications in Six Sigma and my affiliation with the Philippine Institute of Industrial Engineers, equips me with a solid foundation in business process modeling, analysis, and optimization. I am passionate about driving efficiency and delivering impactful solutions in every project I undertake.

Experience

Work history, roles, and key accomplishments

TP

Senior Analyst, Business Systems

Therm-O-Disc Philippines

Sep 2022 - Dec 2023 (1 year 3 months)

Managed customer master data and addressed maintenance concerns. Established new processes and tools for Finished Goods Kanban application, conducted training, and developed a Sales Order Report for monitoring shipments. Assisted in transitioning workflows to Power Automate and upgraded SharePoint websites.

Education

Degrees, certifications, and relevant coursework

University of Santo Tomas logoUT

University of Santo Tomas

Bachelor of Science, Industrial Engineering

2013 - 2017

Completed a Bachelor of Science in Industrial Engineering, focusing on the principles of engineering, management, and optimization of complex systems and processes.

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Airah Dela Peña - Senior Analyst, Business Systems - Therm-O-Disc Philippines | Himalayas