Airah Dela Peña
@airahdelapena
Experienced business process and systems professional with a focus on efficiency.
What I'm looking for
I am a business process and systems professional with over five years of experience across various fields, including system implementation, process improvement, and documentation. My expertise lies in ensuring operational efficiency and excellence within organizations, managing multiple projects simultaneously under tight deadlines and limited resources.
In my most recent role as a Senior Analyst at Therm-O-Disc Philippines, I successfully managed customer master data and developed tools like the Sales Order Report to streamline operations. I also played a key role in transitioning workflows to Power Automate and upgrading SharePoint websites, demonstrating my ability to adapt to new technologies and methodologies.
My background in Industrial Engineering, combined with certifications in Six Sigma and my affiliation with the Philippine Institute of Industrial Engineers, equips me with a solid foundation in business process modeling, analysis, and optimization. I am passionate about driving efficiency and delivering impactful solutions in every project I undertake.
Experience
Work history, roles, and key accomplishments
Senior Analyst, Business Systems
Therm-O-Disc Philippines
Sep 2022 - Dec 2023 (1 year 3 months)
Managed customer master data and addressed maintenance concerns. Established new processes and tools for Finished Goods Kanban application, conducted training, and developed a Sales Order Report for monitoring shipments. Assisted in transitioning workflows to Power Automate and upgraded SharePoint websites.
Business Systems and Process Analyst
Primer Group of Companies
May 2018 - Mar 2022 (3 years 10 months)
Performed process walkthroughs and facilitated analysis of organizational processes. Documented processes, generated guidelines, and assisted in project management tasks including testing and data migration. Led data analysts in data cleansing and reconciliation.
Education
Degrees, certifications, and relevant coursework
University of Santo Tomas
Bachelor of Science, Industrial Engineering
2013 - 2017
Completed a Bachelor of Science in Industrial Engineering, focusing on the principles of engineering, management, and optimization of complex systems and processes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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