Ainhoa Amoros
@ainhoaamoros
I deliver customer support and administrative operations across retail, travel, and hospitality.
What I'm looking for
I've supported customers and daily operations at Druni S.A., handling personalised assistance, cash reconciliation, stock checks, expiry-date monitoring, and shift coordination in a retail and parapharmacy environment.
Across Recreativos Agulló Alonso S.L. and Guateval S.L. / Grupo Marinocio, I've managed customer service, orders, venue operations, opening and closing procedures, cash handling, and smooth day-to-day service.
At Nakama Travel, I provided personalised travel advice and organised tailor-made trips around customer needs while supporting company administration.
I've also built administrative experience through invoicing, accounting tasks, telephone customer communication, Microsoft Office, Excel, and Photoshop. I'm currently completing a Vocational Degree in Pharmacy and Parapharmacy and looking to bring my customer service and administrative background to a remote role.
Experience
Work history, roles, and key accomplishments
Shop Manager / Shift Manager
Druni S.A.
Jan 2023 - Present (3 years 7 months)
Managed retail and parapharmacy operations, including customer service, cash reconciliation, stock replenishment, and shift coordination.
Education
Degrees, certifications, and relevant coursework
Lope de Vega
Vocational Degree, Pharmacy and Parapharmacy
2025 -
Pursuing a Vocational Degree in Pharmacy and Parapharmacy.
San José de Calasanz
Basic Vocational Training, Administration and Management
2014 - 2016
Completed Basic Vocational Training in Administration and Management.
Femxa Formación
Certificate, Accounting, Administration and Management
2025 -
Completed a Certificate in Accounting, Administration and Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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