Aimee Hassan

Coached elementary and high school students preparing for STEM competitions, one-on-one and in small groups. Built customized lesson plans and practice problem sets, tracking progress and adjusting approaches as needed.

Managed full-cycle recruitment and onboarding, ensuring smooth transitions for new hires. Handled employee relations, performance management, benefits administration, and HR policy compliance.

Directed vendor management for the Strategy Platform Department, optimizing key strategic partnerships. Provided project support and leadership, and supported management of IT expenses for the Consumer Business Sector.

Managed core HR administration and recruitment processes for the firm. Served as Executive Assistant to the CEO, handling schedules, communications, and administrative operations.

Led end-to-end recruitment and staffing across 10 international offices to support high-growth hiring goals. Managed payroll and employee relations across 2 countries, and supported the Executive Management Team.

Directed office operations, assets, and administration for the country office. Managed vendor contracts and payments, oversaw country HR functions, and coordinated government contribution compliance and employee engagement activities.

Coordinated comprehensive support for Senior Management visits, including business lunches, staff events, and travel. Streamlined purchase orders, invoice processing, and expense claims, and oversaw HR-related administrative tasks.

Managed all office and administration management responsibilities. Served as Executive Assistant to the Managing Director and provided support to Executive Board Members, and acted as Training & Development Coordinator.

Managed complex itineraries for the MENA Regional Director. Coordinated and issued sales documentation, maintained regional sales data in Infusionsoft, and kept technical specifications current.

Managed HR, office, and administration for the company. Handled itineraries and complex travel for the Owner/Regional Director, supported Purchasing and Logistics teams, and served as Customer Service Trainer.

Managed all HR and administration functions for the office and ensured timely payment of invoices. Maintained general ledger accounts pertaining to payables, preparing journal entries and performing weekly reconciliation.

Coordinated daily office operations and arranged meetings for the Executive Team. Provided customer service to clients and visitors.

Organized staff travel arrangements including flights, car rentals, and hotel accommodations. Processed purchase orders for office supplies and IT materials, and coordinated courier services and expense claim reviews.

Rated customer care specialists and provided constructive feedback to management on employee progress. Maintained and improved the Quality Management System, conducting performance audits and preparing quality control reports.

Supervised bank tellers and bookkeepers in daily transactions. Managed cash-in-vault within required thresholds, posted journal entries, and provided coaching and mentoring to associates.

Completed a course on Time Management in 2021.

Completed a course on Data Privacy in 2020.

Completed e-Learning on Privacy & Client Confidentiality and Our Responsibilities for Risk in 2016.

Completed a course on 5 Mindsets of Successful People in 2013.

Completed a course on Excellence in Customer Service in 2013.

Completed a course on Tenant Customer Service Excellence in 2012.

Completed Essential Supervision Course in 2006 and Total Customer Satisfaction in 2004.

Bachelor of Science in Business Administration with a major in Management Accounting, completed in 2003.