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ahsan iqbal

@ahsaniqbal

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Experienced business leader and financial markets specialist.

Malaysia

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What I'm looking for

I seek a role that fosters growth, values operational excellence, and encourages team development.

With over two decades of experience in operations management and financial markets, I have honed my skills as a business leader and specialist in currency and commodity trading. Currently serving as the Operational Director at Sheesh Mahal Sdn. Bhd in Malaysia, I excel in leading restaurant operations, vendor management, and customer engagement. My journey began in the financial sector, where I managed portfolios and trained new traders, developing a comprehensive trading curriculum that has successfully educated over 20 professional traders.

My educational background includes a BBA (Hons) in International Business Administration from the University of North Umbria, UK. I thrive in fast-paced, multicultural environments and am passionate about driving business growth and operational efficiency. My expertise extends to compliance and risk management, ensuring that all operations align with regulatory requirements while enhancing service delivery and customer experience.

Experience

Work history, roles, and key accomplishments

Current

Currency and Commodity Trader

Current

Self Employed

Aug 2005 - Present (19 years 11 months)

Traded commodities and currencies in international financial markets, operating personal trading accounts with top global brokers. Developed and authored custom trading courses, training and mentoring over 20 individuals in currency and commodity trading.

Fundamental analysis Risk Management Trading Course Development Mentorship Financial Operations

Operational Director

Sheesh Mahal Sdn. Bhd.

Apr 2013 - Jun 2025 (12 years 2 months)

Developed and implemented operational strategies to align with company goals, analyzing and improving internal processes to increase efficiency and reduce costs. Managed department heads, oversaw staffing, training, and performance management, and monitored budgets to drive profitability.

Process Improvement Budget Management Regulatory Compliance Customer Experience Vendor Management

Training and Development

SKANS School of Accountancy

Oct 2010 - Mar 2013 (2 years 5 months)

Conducted workshops and short courses on commodity and currency trading across multiple institutions, serving as a Visiting Lecturer on derivatives trading. Designed and authored a comprehensive trading course, delivering hands-on training in live market environments.

Derivatives Curriculum Development Risk Management Trader Mentorship Forex Fundamentals Charting Tools Trading Psychology

Compliance Manager

Well & Will Group of Companies

Jun 2007 - Mar 2011 (3 years 9 months)

Handled international markets briefing, derivatives trading, and monitoring company trading accounts. Trained and guided staff, investigated and resolved compliance issues, and ensured compliance with laws and regulations.

Compliance Management Risk Assessment Regulatory Compliance Policy Development Staff Training Reporting

Call Centre Representative

TRG The Resource Group, MPS Call Centre

Jun 2002 - Aug 2007 (5 years 2 months)

Started as a Customer Service Representative and was promoted to Team Leader and Supervisor, managing phone card project operations for USA-based clients. Handled inbound and outbound calls for UK-based clients, providing exceptional customer support and resolving technical and billing issues.

Customer Service Team Leadership Call Center Operations Outbound Calling Technical Support Billing Support Customer Relationship Management Quality Assurance

Education

Degrees, certifications, and relevant coursework

University of Northumbria

Bachelor of Business Administration, International Business Administration

Grade: Honors

Graduated with Honors in International Business Administration. This program provided a comprehensive understanding of global business practices and management principles.