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Ahmed ObiedAO
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Ahmed Obied

@ahmedobied

Network Program Director at Ericsson, strengthening governance and delivery readiness across complex regional telecom programs.

United States
Message

At Ericsson AB, I lead high-value, multi-workstream programs across the Middle East, Africa and Europe, aligning delivery strategy, resources and dependencies. I also lead executive governance and RAID processes to improve visibility, delivery control and readiness.

As Customer Project Manager, I owned delivery execution for a complex customer program spanning transmission, fiber, routing and civil works. I drove mitigation and issue resolution that supported on-time delivery and reduced overall project cost by 15%.

Earlier at Ericsson, I improved SLA performance by 15% through structured service governance and achieved 25% operational efficiency gains using ITIL- and Six Sigma-based workflow improvements. I also managed telecommunications deployment projects, including fiber optics and transmission workstreams.

Experience

Work history, roles, and key accomplishments

Ericsson AB logoEA
Current

Network Program Director

Aug 2025 - Present (1 year 2 months)

Owns high-value, multi-workstream programs, aligning scope, delivery strategy, resources, and dependencies to reduce execution exposure and improve delivery control. Leads executive governance, readiness checkpoints, and RAID governance to strengthen visibility and delivery predictability.

Ericsson AB logoEA

Customer Project Manager

Sep 2023 - Aug 2025 (1 year 11 months)

Owned delivery execution for a complex, multi-workstream customer program spanning transmission, fiber, routing, and civil works, ensuring governance discipline and cross-functional coordination. Led planning sessions and governance meetings, and drove risk and issue management that reduced overall project cost by 15%.

Ericsson AB logoEA

Customer Operations Manager

Oct 2019 - Feb 2023 (3 years 4 months)

Established structured service governance, operational controls, and performance reviews that improved SLA performance by 15% and increased execution transparency. Drove 25% operational efficiency gains through ITIL and Six Sigma-based workflow standardization and continuous improvement initiatives.

Ericsson AB logoEA

Project Manager

Oct 2013 - Sep 2019 (5 years 11 months)

Managed multiple concurrent telecommunications deployment projects from initiation to closure, coordinating timelines, resources, and stakeholder expectations. Planned, designed, and scheduled large-scale rollout workstreams, including fiber optics and transmission, while managing dependencies and delivery risks.

Education

Degrees, certifications, and relevant coursework

Unicaf University logoUU

Unicaf University

PhD, Management

Pursuing a PhD in Management, expected completion in 2027.

Universitat de Barcelona logoUB

Universitat de Barcelona

Master of Science, Smart Cities Management

Pursuing a Master of Science in Smart Cities Management, expected completion in 2026.

Colorado Technical University logoCU

Colorado Technical University

Master of Science, Project Management

2023 - 2024

Completed a Master of Science in Project Management from 2023 to 2024.

Cattolica University of Milan logoCM

Cattolica University of Milan

Master of Business Administration, Entrepreneurship

2019 - 2020

Completed a Master of Business Administration in Entrepreneurship from 2019 to 2020.

University of Khartoum logoUK

University of Khartoum

Master of Science, Engineering Management

2016 - 2018

Completed a Master of Science in Engineering Management from 2016 to 2018.

Sudan University of Science & Technology logoST

Sudan University of Science & Technology

Bachelor of Science, Electronics Engineering (Communication)

2006 - 2011

Completed a Bachelor of Science in Electronics Engineering (Communication) from 2006 to 2011.

Project Management Institute logoPI

Project Management Institute

Project Management Professional (PMP), Project Management

Earned the Project Management Professional (PMP) certification.

SI

Six Sigma Global Institute

Six Sigma Black Belt, Six Sigma

Earned the Six Sigma Black Belt certification.

PeopleCert logoPE

PeopleCert

ITIL 4 Foundation, IT Service Management

Earned the ITIL 4 Foundation certification.

MIT Sloan School of Management logoMM

MIT Sloan School of Management

AI for Business Leaders, Artificial Intelligence

Completed the AI for Business Leaders program.

Stockholm School of Economics logoSE

Stockholm School of Economics

Leading Digital Acceleration, Digital Leadership

Completed the Leading Digital Acceleration program.

University of California, Riverside University Extension logoUE

University of California, Riverside University Extension

Organizational Leadership, Organizational Leadership

Completed the Organizational Leadership program.

Ericsson logoER

Ericsson

Leaders Core Curriculum Certificate, Leadership

Earned the Leaders Core Curriculum Certificate.

Ericsson logoER

Ericsson

Sales Challengers Certificate, Sales

Earned the Sales Challengers Certificate.

Ericsson logoER

Ericsson

Procurement Certificate, Procurement

Earned the Procurement Certificate.

Ericsson logoER

Ericsson

Maximizing Customer Experience Certificate, Customer Experience

Earned the Maximizing Customer Experience Certificate.

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