AEAhmed Elkoumy
@ahmedelkoumy
Confident graduate skilled in languages and cultural communication.
EgyptWhat I'm looking for
I am a highly motivated graduate with a Bachelor's degree in Islamic Studies and Law from Al-Azhar University. My academic background has equipped me with a strong foundation in linguistic skills, allowing me to communicate effectively in Arabic, English, and German. I have a passion for languages and cultural exchange, which drives my desire to work in international environments.
Currently, I serve as a Customer Service Representative at Menzies Aviation Services, where I utilize my multilingual abilities to assist passengers and manage operations at the airport. My previous experience as an English teacher and various roles in customer service have honed my communication and organizational skills, making me adept at handling diverse situations and meeting the needs of clients.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Menzies Aviation Services
Dec 2023 - Present (1 year 5 months)
Responsible for welcoming passengers at the airport, managing VIP lounges, and handling guest complaints. Proficient in sales and customer service in multiple languages including German, English, and Russian.
English Teacher
Private Lessons
Aug 2020 - May 2022 (1 year 9 months)
Provided English language instruction to primary and preparatory students, preparing lessons and tests to encourage student engagement and success.
Online Volunteer
Remote Volunteering
Jul 2020 - Oct 2021 (1 year 3 months)
Participated in a remote volunteering opportunity during the pandemic, enhancing skills in teamwork, negotiation, and active listening.
Accounting Technician
Petrol Station
Jul 2019 - Sep 2019 (2 months)
Handled accounting activities and customer service, ensuring accurate recording of transactions and effective communication with customers.
Salesman
Magdy's Clothes Shop
Jul 2018 - Sep 2018 (2 months)
Negotiated with customers and managed orders while also handling social media for the shop to enhance sales.
Pharmacist Assistant
Local Pharmacy
Aug 2016 - Aug 2016 (0 months)
Assisted in pharmacy operations by answering calls, processing payments for prescriptions, and selling medications.
Education
Degrees, certifications, and relevant coursework
Al-Azhar University
Bachelor's degree, Islamic Studies and Law
2018 - 2022
Grade: very good
Bachelor's degree in Islamic Studies and Law English Section, focusing on the principles of Islamic law and its applications in various contexts.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Website
azhar.edu.eg/enJob categories
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