I am looking for a role that allows me to utilize my language skills, teaching and customer service experience while contributing to a collaborative and innovative environment.
OSOpen to opportunities
Omar Saleh
@omarsaleh
Dedicated teaching assistant with expertise in language, translation and customer support.
EgyptWhat I'm looking for
I am a passionate teaching assistant currently working at the Faculty of Languages and Translation at Pharos University in Alexandria, Egypt. My role involves delivering lectures and facilitating interactive discussions for courses such as Introduction to TEFL and Simultaneous & Consecutive Interpreting. I take pride in supporting students' linguistic and translation skills, contributing to their academic growth and success.
In addition to my teaching responsibilities, I have experience in event coordination, having served as a Committee Member for the Rethinking Marginality conference.
My previous role as a Customer Service Representative at Vodafone UK honed my communication and problem-solving skills, allowing me to effectively manage customer inquiries and ensure satisfaction. I am committed to fostering a positive learning environment and continuously improving my teaching methodologies.
Experience
Work history, roles, and key accomplishments
FA
Current
Teaching Assistant
Faculty of Languages and Translation, Pharos University in A
Oct 2023 - Present (1 year 7 months)
Assisted in delivering lectures and facilitating interactive discussions for courses including Introduction to TEFL and Simultaneous & Consecutive Interpreting for junior and senior students. Supported the instruction of Applied Linguistics and Translation for freshman, sophomore, and junior students, contributing to the development of students' linguistic and translation skills.
VU
Customer Service Representative
Vodafone UK
May 2018 - May 2019 (1 year)
Handled British customers’ inquiries and guaranteed customer satisfaction in accordance with KPIs. Managed customers’ deliveries and billing inquiries, handling over 2000 calls across two different teams.
IA
Vice Head of Committee
IRIS International Affairs Committee, Faculty of Languages a
Mar 2022 - Present (3 years 2 months)
Oversaw the members of the committee through several events on campus. Participated in the first joint conference between Pharos and Dublin universities.
PA
Tour Guide Volunteer
Planetarium Science Centre (PSC), Bibliotheca Alexandrina
Apr 2017 - Apr 2018 (1 year)
Guided school students’ tours through the PSC to their designated workshops. Facilitated mentioned workshops by aiding students in science experiences, accumulating over 200 volunteering hours and organizing over 5 events.
Education
Degrees, certifications, and relevant coursework
PAPharos University in Alexandria
MA in Linguistics and Translation, Linguistics
2023 -
Grade: 3.8
PA
Pharos University in Alexandria
Bachelor of Arts, English Language, Translation
2019 - 2023
Completed a Bachelor of Arts in the English language with a focus on Translation. The program was undertaken at the Faculty of Languages and Translation, Pharos University in Alexandria.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
EgyptAuthorized to work in
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