At Outlier Scaling AI, I contributed to AI training and data annotation projects, and reviewed AI-generated content for quality and relevance. My tasks included text analysis, content generation, and response evaluation.
At Human Connect, I handled inbound and outbound calls promoting health insurance products. I built client relationships through active listening and tailored communication, and achieved sales targets.
At Shy Performance Agency, I supported Orange telecom customers, resolved inquiries, and upsold services. I also assisted with customer engagement and lead generation at AD Development Agency, and hold a Law Degree from FSJES – Agadir.

