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Ahmed amine Oumomem

@ahmedamineoumomem

Customer service and sales specialist at Human Connect, promoting health insurance and contributing to AI model training at Outlier Scaling AI.

Morocco
Message

At Outlier Scaling AI, I contributed to AI training and data annotation projects, and reviewed AI-generated content for quality and relevance. My tasks included text analysis, content generation, and response evaluation.

At Human Connect, I handled inbound and outbound calls promoting health insurance products. I built client relationships through active listening and tailored communication, and achieved sales targets.

At Shy Performance Agency, I supported Orange telecom customers, resolved inquiries, and upsold services. I also assisted with customer engagement and lead generation at AD Development Agency, and hold a Law Degree from FSJES – Agadir.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FA

FSJES – Agadir

Bachelor, Law

Bachelor's degree in Law from FSJES – Agadir, with expertise in civil, criminal, and administrative law.

YS

Youssef Ibn Tachfine High School

Baccalaureate, Economics

Baccalaureate in Economics from Youssef Ibn Tachfine High School, specializing in Economics, Finance, and Business principles.

OA

Outlier Scaling AI

AI & Data Literacy Essentials, AI & Data Literacy

Completed AI & Data Literacy Essentials certification.

HC

Human Connect

Communication & Customer Relations Training, Communication & Customer Relations

Completed Communication & Customer Relations Training.

Tech stack

Software and tools used professionally

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