Looking for a job

Ahmed Al Shall

@ahmedalshall

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I coordinate deliveries, customer service, and high-volume administrative operations.

Egypt

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What I'm looking for

I'm looking for a remote role where I can coordinate operations, deliveries, administrative tasks, or customer service while using my organization, communication, and follow-up skills to keep work accurate and on schedule.

I'm currently coordinating delivery operations remotely at Swiftee, connecting customers and drivers, scheduling deliveries, and following up to ensure orders arrive on time and without damage.

Previously at Vodafone Ireland, I handled approximately 150–250 customer interactions per day, resolving inquiries, prioritizing cases, and supporting customer retention and sales activities.

As General Manager at a copying center, I managed daily administrative and operational work, coordinated a five-person team, and handled up to 2,000 customer orders during peak seasons.

Across customer service, data collection, sales, and document editing roles, I've maintained accuracy under pressure while organizing information, meeting deadlines, and supporting customers and teams.

Experience

Work history, roles, and key accomplishments

Current

Dispatcher

Current

Swiftee

Jun 2026 - Present (4 months)

Coordinate between customers and drivers to manage delivery operations, schedule and follow up on deliveries, and ensure orders arrive safely and on time.

Dispatch Coordination Delivery Coordination Client Communication Schedule Coordination Remote Work

Customer Care Representative

Vodafone Ireland

Aug 2022 - Jun 2026 (3 years 10 months)

Handled approximately 150–250 customer interactions per day, provided professional support, resolved inquiries, and worked in sales and retention to support customer satisfaction.

Customer Service Issue Resolution Sales Customer Retention Communication Skills Time Management

General Manager

Copying Center (3P)

Jan 2018 - Aug 2022 (4 years 7 months)

Managed daily administrative and operational activities of a printing and copying business, coordinated a team of 5 employees, and handled up to 2,000 customer orders during peak seasons.

Administrative Coordination Team Coordination Workflow Management Document Management Microsoft Office

Sales Representative

Shatta Company

Jul 2017 - Dec 2017 (5 months)

Provided customer service and product support in an indoor sales environment, assisted customers with product selection, and monitored shop inventory.

Customer Service Sales Inventory Management Organization

Data Collection Project

Ministry of Planning and Statistics

Jan 2017 - Jun 2017 (5 months)

Participated in a 6-month government data collection project, managed assigned areas independently, and collected and organized information from a residential and commercial complex.

Data Collection Data Entry Organization Attention To Detail