Ahmed Alasiri
@ahmedalasiri
I keep enterprise IT operations reliable through support, security, and infrastructure maintenance.
Saudi ArabiaWhat I'm looking for
I've supported enterprise IT operations at Bayan Credit Bureau for over seven years, managing ServiceDesk Plus tickets, user devices, security patching, and endpoint malware monitoring.
I've contributed to data center migration projects, upgraded more than 50 machines from HDD to SSD, maintained server rooms and UPS systems, and deployed Grandstream IP telephony systems.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Bayan Credit Bureau
Managed IT support tickets using ServiceDesk Plus, monitored and maintained user devices, and ensured endpoint security compliance. Performed routine printer maintenance, managed hardware inventory, and conducted monthly server room inspections.
Education
Degrees, certifications, and relevant coursework
College of Telecom & Information
Diploma, Computer Science
Grade: GPA 3.6 / 5
Diploma in Computer Science from the College of Telecom & Information.
Tech stack
Software and tools used professionally
Availability
Location
Saudi ArabiaAuthorized to work in
Salary expectations
Job categories
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