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Ahmed AbdallahAA
Open to opportunities

Ahmed Abdallah

@ahmedabdallah3

Talent Acquisition Specialist at Americana Restaurants Group, managing high-volume restaurant hiring and sourcing white- and blue-collar candidates.

Egypt
Message

What I'm looking for

I’m looking for an environment that encourages me to succeed and grow professionally, where I can use my skills and knowledge appropriately.

At Americana Restaurants Group, I manage recruitment activities and high-volume hiring for restaurant and store-level operations. I source qualified white- and blue-collar candidates and support mass-hiring campaigns and recruitment tracking.

At Teleperformance, I sourced white-collar candidates, managed the recruitment cycle, communicated with clients, and established recruitment requirements with managers. I supported hiring for onshore banking accounts and roles including HR administration, data entry, and customer service.

At Majorel Egypt, I coordinated the hiring process, interviewed candidates, scheduled testing, and followed up on employment offers. I also conducted new-hire orientation and prepared monthly performance reports.

I’ve successfully hired more than 500 candidates across banking and outsourcing sectors and conducted mass-hiring campaigns for banking and customer service positions. Earlier, as a Customer Service Representative at Cleopatra Hospitals Group and Majorel Egypt, I responded to customer inquiries and used CRM, Q booking, C cat, Siebel, and Vas.

Experience

Work history, roles, and key accomplishments

CG

Customer Service Representative

Cleopatra Hospitals Group

Jul 2021 - Dec 2021 (5 months)

Responded to patient inquiries and used systems such as CRM and Q booking.

ME

Customer Service Representative

Majorel Egypt

Feb 2021 - Jun 2021 (4 months)

Answered phones from customers professionally and responded to customer inquiries for the 888 Vodafone Egypt account. Used advanced systems including C cat, Siebel, and Vas.

Education

Degrees, certifications, and relevant coursework

Cairo University logoCU

Cairo University

Bachelor's degree, Business Administration

Grade: Good

Graduated from the Faculty of Commerce with a major in Human Resources and a grade of Good.

Tech stack

Software and tools used professionally

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