Open to opportunities

Ahmad Hidajat

@ahmadhidajat

Message

Senior banking operations leader driving compliance, risk reduction, and efficiency.

Indonesia

Message

What I'm looking for

I am seeking a senior operations role where I can lead compliance and risk reduction initiatives, drive process automation, and mentor teams in a collaborative, improvement-focused environment.

I am a detail-oriented banking operations specialist with 21 years in high-volume financial environments, focused on regulatory compliance, risk mitigation, and operational excellence. I have led regional operations, supervised cross-functional teams, and implemented process improvements that reduced processing delays and maintained 100% regulatory compliance.

I combine deep knowledge of KYC/AML, trade services (Import document checking and settlements), cash and remittance operations, and Swift messaging with a commitment to leveraging automation and change management to improve accuracy and turnaround times. I also bring experience in client-facing roles and strategic oversight from positions in logistics, tourism, and as a commissioner for an IT firm.

Experience

Work history, roles, and key accomplishments

English-French Guide

PT Travel Designer Indonesia

Jan 2017 - Dec 2019 (2 years 11 months)

Delivered client-facing tour guide services in English and French, coordinated itineraries, and managed stakeholder schedules to ensure positive guest experiences.

Customer Service English French itinerary planning Communication

Commissioner

PT Septatech

Jan 2012 - Dec 2015 (3 years 11 months)

Oversaw strategic direction, governance, and compliance for an IT-focused company, ensuring administrative and regulatory adherence across operations.

Corporate Governance & Compliance Administrative Management Stakeholder Engagement

Head of Banking Operations

HSBC

Jan 1992 - Dec 2012 (20 years 11 months)

Directed regional banking operations across five branches for 20 years, improving process efficiency and reducing processing delays through operational controls and risk assessments.

Operations Management Credit Operations & Compliance Risk Assessment Process Improvement Team Leadership

Head of Banking Operations & Administration

Bank Agris

Jan 2015 - Present (11 years 2 months)

Managed operations, compliance documentation, cash operations, remittances, and back-office functions while implementing contingency plans and training staff to maintain service continuity.

Cash Management Remittances & Compliance Accounts Payable Taxation Contingency Plan Staff Training Administrative Management

Logistics Partnership Manager

Partnership Logistic Service

Managed a partnership service with PT Lion Parcel providing courier and freight forwarding solutions for domestic and international document and cargo delivery.

Logistics Management Partnership Development Courier Services Freight forwarding Operations Coordination Client Relations