Looking for a job

Eka Martha Ayu Vitalocha

@ekamarthaayuvitaloch

Banking Operations Professional with 10+ years in transaction processing, reconciliation, data verification, and administrative support.

Indonesia

Message

What I'm looking for

I'm looking for remote opportunities in data entry, data administration, administrative support, and operations support, where I can apply my accuracy, attention to detail, reconciliation, data verification, and SOP-based banking operations experience. I'm also interested in roles where I can continue developing my Excel and remote work skills.

I've spent more than 10 years at PT Bank Mandiri (Persero) Tbk processing transactions, balancing cash, reconciling records, and maintaining daily operational controls.

As a Teller Coordinator, I performed twice-daily quality checks, investigated discrepancies, reviewed supporting documents, and coordinated with tellers, central divisions, and other teams to resolve issues. I also supported new tellers through operational guidance and knowledge sharing.

I'm a first-place winner of the National Frontliner Championship and bring a careful, SOP-focused approach to data verification, document checking, reporting, and administrative support. I'm building my Excel skills while applying my banking operations experience to remote support work.

Experience

Work history, roles, and key accomplishments

Current

Teller

Current

PT Bank Mandiri (Persero) Tbk

Jun 2026 - Present (3 months)

Process customer transactions accurately in accordance with banking procedures and SOPs. Perform daily cash balancing, transaction reconciliation, and report checking. Verify transaction details and supporting documents to ensure accuracy and completeness.

Transaction Processing Cash Handling Reconciliations Data Verification Document Verification Operational Reporting Excel Microsoft Word Outlook Google Sheets

Teller Coordinator

PT Bank Mandiri (Persero) Tbk

Jun 2022 - May 2026 (3 years 11 months)

Performed twice-daily quality checks on teller transactions, identifying errors and discrepancies. Reviewed transaction records and supporting documents, investigated discrepancies, and coordinated with tellers and relevant teams to resolve operational issues. Supported cash controls, report reconciliation, and training for new tellers.

Quality Control Transaction Review Reconciliations incident investigation Cross functional Coordination Operational Reporting Excel Microsoft Word Outlook Google Sheets

Education

Degrees, certifications, and relevant coursework

Universitas Hayam Wuruk Perbanas

Bachelor of Management, Management

2011 - 2015

Grade: 3.7

Activities and societies: Served as Chair of the Student Executive Board (BEM), coordinating student activities, working with different teams, and supporting organizational programs. Developed leadership, communication, coordination, and problem-solving skills through organizing events and working with diverse groups.

Studied Management with a focus on financial management, building a foundation in business operations, finance, and organizational management. Developed analytical, communication, and problem-solving skills through academic work and organizational activities.