Looking for a job

Ahana Mondal

@ahanamondal

Message

I resolve technical issues and support sales operations with clear communication and process-focused execution.

India

Message

What I'm looking for

I'm looking for an opportunity where I can apply my technical support, sales, communication, and process-coordination experience while continuing to learn and contribute to organizational goals.

I'm a BMS Marketing graduate who has supported both technical operations and sales processes, combining customer-focused communication with practical problem solving.

At Tech Mahindra, I provide technical assistance, analyze reported requirements, and coordinate with internal teams to deliver timely issue resolution while maintaining service and quality standards.

Previously at International SOS (Aspire Lifestyle), I managed sales activities across the complete sales process, identified customer requirements, presented suitable services, and maintained professional follow-up.

I bring experience in technical support, sales, business development, documentation, and workflow coordination, supported by skills in SQL, JavaScript, TypeScript, Next.js, AWS, and web application development.

Experience

Work history, roles, and key accomplishments

Current

Technical Executive

Current

Tech Mahindra

May 2024 - Present (2 years 5 months)

Provide technical assistance and effective solutions for reported issues. Coordinate with internal teams to facilitate timely issue resolution and maintain service standards.

Technical Support Issue Resolution Troubleshooting Communication Skills Process Management

Sales Executive

International SOS (Aspire Lifestyle)

Jul 2023 - May 2024 (10 months)

Managed sales activities and supported the complete sales process. Conducted follow-ups and maintained professional relationships to achieve sales targets.

Sales Business Development Client Acquisition Negotiation Communication Skills Relationship Management