Open to opportunities

Agustin Henares

@agustinhenares

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Bilingual IT technician specializing in hardware/software repair and customer-focused technical support.

Argentina

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What I'm looking for

I seek hands-on IT roles where I can apply hardware/software troubleshooting, minimize downtime for clients, grow in systems administration or cybersecurity, and contribute in a customer-focused, collaborative environment.

I am a bilingual IT technician with over four years of hands-on experience diagnosing, repairing, and maintaining computers, laptops, smartphones, tablets, and printers at both hardware and software levels. I manage customer service, budgets, and operations for my own workshop, ensuring fast resolution of high-priority incidents for individuals and businesses.

I teach private C++ programming lessons focused on structured and object-oriented programming, problem-solving, and tailored one-on-one instruction. I hold coursework in JavaScript, web development, community management, and digital marketing, and I am pursuing a Bachelor's Degree in Information Systems (Licenciatura en Sistemas de Información) at FCYT - UADER.

My technical strengths include Windows troubleshooting (drivers, BIOS/UEFI), PC and server assembly and maintenance, basic electronics and cybersecurity knowledge, and familiarity with multiple programming languages and design tools. I bring a pragmatic, customer-first approach and a track record of minimizing downtime for clients.

Experience

Work history, roles, and key accomplishments

Current

Private Programming Instructor

Current

Self Employed

Feb 2024 - Present (2 years)

Provide one-on-one C++ instruction covering structured and object-oriented programming, problem-solving, and custom lesson plans to learners.

C++Object Oriented Programming Tutoring Lesson planning Problem Solving

IT Technician

EmerPC

Jan 2022 - Feb 2026 (4 years 1 month)

Managed diagnostics, repair, and maintenance of PCs, laptops, smartphones, tablets, and printers; provided hardware and software support (Windows, drivers, BIOS/UEFI) and assembled/maintained PCs and servers, resolving high-priority incidents to minimize client downtime.

UEFI Troubleshooting Customer Service Diagnostics Operational Management

Education

Degrees, certifications, and relevant coursework

Facultad de Ciencias y Tecnologías (FCyT) - UADER

Bachelor’s Degree in Information Systems, Information Systems

2021 - 2023

Pursued a Licenciatura en Sistemas de Información (Bachelor’s Degree in Information Systems) covering information systems topics; program in progress between February 2021 and November 2023.