Agness Phiri

I am a business analyst with over two years of experience working in Agile environments, partnering with cross-functional teams to translate complex business needs into clear product requirements. I specialize in creating user stories, writing acceptance criteria in Gherkin, performing functional decompositions, and managing product backlogs to support MVP delivery and iterative outcomes.

I have led stakeholder workshops to define user personas and map customer journeys, conducted market research and competitive analysis during early-stage product discovery, and collaborated with UI/UX designers to validate wireframes and user flows. I adapt quickly to new domains and am motivated to contribute analytical rigor and collaborative leadership to products that improve access to services and deliver measurable value.