At Emerging Cooking Solutions (SupaMoto), I gather business requirements and document user needs to support system improvements.
I developed dashboards and automated reports that improved operational visibility and reduced manual reporting effort.
I test system functionality, investigate system and data issues, and conduct User Acceptance Testing against business requirements. I also work with developers and business stakeholders to investigate technical issues and implement system enhancements.
I prepare system documentation, user guides, standard operating procedures, and technical specifications, and train users on system features and new functionalities.
