At MARQUEE EXECUTIVE OFFICES, I arranged domestic and international shipments for tenants and prepared reports for invoices. I also coordinated customer requests and sent payment and service invoices prepared by the accounting team.
I managed food and beverage inventory, handled incoming and outgoing calls, and assisted visitors at the Front Office. I also kept client contact records current and organized conferences and meetings.
At AGUNG SEDAYU GROUP, I analyzed the effectiveness of Sedayu Talk and Sedayu Quality as part of the customer service system. I checked apartment units before handover and followed up on tenant complaints according to applicable standards.
My earlier training at HOLIDAY INN HOTEL & SUITES and THE WESTIN JAKARTA included preparing buffet ingredients, working in live kitchens, and handling In-Room Dining orders. I studied Applied Hotel Management at BINUS UNIVERSITY.
