Open to opportunities

Agnes Montero

@agnesmontero

I am a detail-oriented with experience in customer service, administrative support, and client relationship management. With a backg

Philippines

Message

What I'm looking for

I’m looking for a role where I can guide clients toward their goals while managing schedules and delivering outstanding customer support. I want a team that values clear communication, safety, and growth through strong lead follow-up and onboarding.

I’m a Fitness Instructor with experience delivering goal-driven, safety-focused client services, including scheduling, session coordination, and equipment maintenance. I prioritize clear communication, consistent documentation, and wellbeing to help clients stay on track.

Previously, I worked as a Fitness Instructor and Membership Consultant, handling front desk operations, member onboarding, payment processing, and lead follow-ups via email and calls. I’m thorough, customer-focused, and I enjoy solving client concerns quickly while supporting membership expansion.

Experience

Work history, roles, and key accomplishments

Current

Fitness Instructor

Current

Anytime Fitness

Apr 2025 - Present (1 year 2 months)

Delivered personalized client services focused on goal achievement, safety, and wellbeing. Coordinated appointments and maintained equipment while documenting client progress and keeping clear communication with internal teams and clients.

Appointment Scheduling Session Coordination Client Progress Documentation Equipment Maintenance Client Communication

Fitness Instructor & Consultant

Fitness Army

Apr 2022 - Apr 2025 (3 years)

Managed front-desk operations, including phone inquiries, walk-in consultations, and member sign-ups. Drove membership conversion through email/call lead follow-ups and handled onboarding, payment processing, and prompt resolution of client concerns.

Front Desk Support Lead Follow Up Payment Processing Customer Service