Open to opportunities

Afoke Ezo

@afokeezo

Message

Customer-focused customer service representative skilled in CRM and remote support.

Nigeria

Message

What I'm looking for

I seek a remote-friendly role in customer service or administrative support where I can leverage CRM skills, clear communication, and organizational strengths to improve client satisfaction and operational efficiency.

I am a customer-focused professional with experience in administrative support, client communication, and digital task coordination, adept at remote and office environments.

I have used HubSpot CRM to track customer interactions, maintain accurate records, and ensure timely follow-ups, while managing calendars, scheduling, and coordinating cross-department communication.

I bring strong listening skills, attention to detail, reliable problem-solving, and experience preparing operational reports and supporting newsroom and team workflows.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Ezo Afoke

Delivered remote and office-based customer support, resolving inquiries via phone and email and maintaining CRM records to ensure timely follow-ups and improved response quality. Coordinated schedules, prepared weekly reports, and supported cross-departmental communication to streamline operations.

Customer Service Email Communication Data Entry Scheduling Reporting Documentation