Afis Olayemi Suliyat
@afisolayemisuliyat
Customer-focused communicator and content creator specializing in service, research, and digital engagement.
What I'm looking for
I am a customer-focused communicator with a Bachelor's degree in Human Kinetics and a passion for understanding people. I blend human behavior insight, service excellence, research, and creative communication to connect with audiences and deliver impactful experiences.
In customer service and data entry roles, I maintain accuracy, listen beyond the surface, and resolve issues with professionalism and patience. I use Microsoft Excel and Word to manage records and support efficient administrative processes.
As a skilled writer and social media manager, I create audience-focused content, manage brand voice, and grow digital communities using tools like Canva, WordPress, and social platforms. I have launched a beauty collection (Lumivéa Beauty) and supported brand development and marketing campaigns.
I also conduct market research and produce research-based insights, combining creativity, empathy, organization, and strategic thinking to contribute meaningfully to organizational goals and community conversations.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Lawbfert Technology (Swap)
Feb 2025 - Present (1 year 1 month)
Handled inbound/outbound customer calls and email inquiries with empathy and professionalism, resolving complaints and maintaining accurate records while transferring and organizing data into digital systems.
Researcher / Content Writer
Institute for Governance and Economic Development
Nov 2024 - Jan 2025 (2 months)
Conducted market research and produced content to inform marketing decisions, managed social media content and analytics, and assisted in campaign creation to boost engagement and brand visibility.
Freelance Content Creator
Self Employed
Feb 2017 - Jun 2023 (6 years 4 months)
Wrote and edited articles, blog posts, and social media copy across lifestyle, wellness, beauty, and business topics, applying SEO and storytelling to meet client goals and maintain a published portfolio.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Human Kinetics Education
2019 - 2024
Completed a Bachelor of Sciences in Human Kinetics Education with coursework in health, wellness, movement science, and research-based projects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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