Looking for a job

Eleonu Belema

@eleonubelema

I’m seeking a remote role where I can use my communication and problem-solving skills to create value while growing with a team.

Nigeria

Message

What I'm looking for

I’m seeking Customer Support and Chat Support roles where I can respond promptly, solve problems, coordinate schedules, and keep client communication friendly and professional—delivering quality results within deadlines.

I’m a customer-focused professional experienced in managing client interactions through freelance art commissions, where I handled inquiries, scheduling, revisions, payments, and customer satisfaction. I communicate professionally across email, chat, and social media while keeping strong attention to detail.

From 2024–present, I’ve coordinated project timelines to deliver commissioned work within agreed deadlines. I maintain positive customer relationships by using clear, effective communication to address feedback and resolve problems quickly.

Alongside customer support, I’m also an independent writer for Substack, creating and refining engaging content through research, editing, and proofreading. I bring adaptability, strong organization, and time management to every task, ensuring quality results consistently.

Experience

Work history, roles, and key accomplishments

Current

Freelance Client Coordinator

Current

Self-Employed

Jan 2024 - Present (2 years 5 months)

Managed client communications across social media and email, handling inquiries and coordinating revisions and feedback. Scheduled project timelines, maintained customer satisfaction through clear communication, and delivered commissioned work within agreed deadlines.

Customer Support Chat Support Email Support Customer Relationship Management Scheduling Client Communication Time Management Canva

Freelance Writer

Freelance

Managed freelance client relationships and translated customer needs into clear, audience-focused writing. Produced personal growth and mindset content while demonstrating empathy, active listening, adaptability, and consistent deadline delivery.

Client Relationship Management Content Writing Stakeholder Communication Customer Needs Analysis Active Listening Empathy Deadline Management Adaptability Simplifying Complex Ideas Professionalism

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Owerri (FUTO)

Bachelor of Technology (B.Tech), Microbiology

2018 - 2024

Grade: Second Class Honours (Upper Division)

Earned a B.Tech in Microbiology from the Federal University of Technology, Owerri (FUTO), completing the program from 2018 to 2024 with Second Class Honours (Upper Division).