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Open to opportunities

Afika Nkomentaba

@afikankomentaba

Passionate IT professional with a strong background in information systems and commerce.

South Africa
Message

I am a dedicated and passionate individual with a strong background in information systems and commerce. I completed my National Senior Certificate. I then pursued a Bachelor of Commerce degree at the University of KwaZulu Natal, majoring in Economics and Supply Chain Management. During my time at university, I received a bursary for my outstanding academic performance.

With programming experience and a Sage Business Cloud Accounting Management Practitioner certification, I am well-equipped to contribute to a dynamic team. I have a deep interest in finance and global markets, and I am eager to apply my skills and knowledge in a professional setting.

Experience

Work history, roles, and key accomplishments

C(

Sales and Customer Service Agent

Call Centers International (CCI)

Sep 2018 - Mar 2019 (6 months)

Received inbound calls from American customers seeking to place orders for vitamins and supplements. Used Salesforce to place orders, upsold on every call, and maintained daily KPI targets. Handled customer complaints and queries about products.

Education

Degrees, certifications, and relevant coursework

Afika hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

South Africa

Authorized to work in

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Afika Nkomentaba - Sales and Customer Service Agent - Call Centers International (CCI) | Himalayas